CAREER SUMMARY
- Competent, diligent & extremely efficient Professional with enriched experience of over 24 years in managing the customer relation, administration, logistics and operations functions with strong bent for logistics processes delivering expertise accumulated through professional experience.
- Success in handling purchase order life cycle management coordinating with clients & vendors for streamlining business processes, defining continuous improvement processes, and motivating employees in enhancing their performance
- Excels in developing high quality plans and strategies that generate growth and produce results. Detail oriented, observant and great problem solver. Skilled in optimizing teams dynamics, uniting diverse agendas to a common goal, and harnessing strategic and operational drivers to deliver results.
CAREER HISTORY
Sales Secretary / Coordinator
SCAFFCO – Scaffolding Construction Est.
Mussafah, Abu Dhabi - UAE
June 15, 2015 – August 22, 2019 (Finish Contract)
- Responsible for follow-up and payment collection.
- Provide efficient coordination and administration support to the Technical Team.
- Prepare and send quotations, with cost and profit for reference, as and when required, to meet client’s requirement.
- Follow-up status of submitted quotations.
- Review purchase orders received from clients ensuring correctness of prices, payment terms and delivery requirements.
- Prepare client order with complete information for proper and timely delivery.
- Coordinate with clients and all departments for proper work flow to make sure customer satisfaction is being met.
- Prepare documents for export Letter of Credit.
- Generating Sales Invoices against purchase orders and complete deliveries
- Responsible in calculating cost/profit for all sales invoices on a monthly basis for submission to Management.
- Responsible for ticket reservations, cancellations, alterations.
Commercial Coordinator
Doka Gulf FZE
Jebel Ali, Dubai – UAE
January 2006 – December 31, 2014
- Coordination and control of order cycles and deliveries
- Checking conformity of offer versus LPO from clients
- Coordinate the release and return of material with Engineering, Warehouse, Sales and clients to ensure customer satisfaction
- Ensure accurate and correct handling of Discos II (Citrix - Microsoft Dynamics AX program)
- Adhere to reporting deadlines
- Place material reservations and ensure timely update and communication to Logistics team
- Monitor all material movements and solve any problems arising from disputes during the project period
- Ensure accurate invoicing and resolve disputes/credit requests arising during the project period together with Revenue Controllers/Sales/Clients
- Ensure accurate and correct processing in Discos II
- Create and file all related correspondences and reports
- Measure and analyze major problems faced by various customers, and propose corrective actions for these problems to increase our customers’ satisfaction
- Adhere to reporting deadlines and support period closings (month and year end)
- Support the annual full stock take
- Come up with process improvement proposals to Team lead
- Support and replace Commercial team members as required
- Other tasks upon request of Team lead
Branch Secretary
Doka Emirates LLC
Abu Dhabi – UAE
October 1998 – December 2005
? Office administrative work such as
- Preparing offers and rental contract
- Preparing correspondence
- Reporting to Area Manager relating to daily flow of the office
- Assuring a good filing system, for easy finding of files or other important documents
- Preparing important documents to be submitted in the head office
- Follow up deliveries of Formwork materials to various clients.
- Act as General Assistant of the branch
- Preparing covering letter for submittal of monthly statement of account
- Organizing records of monthly invoices to be submitted to the clients
- Preparing re-calculation of invoices, to be attached in main invoice.
- Updating material movement of each corresponding projects
- Preparing monthly time sheet, keeping records of vacation and sick leave
- Preparing visual aid for good presentation of monthly turnover and collections
- Assisting the Area Manager in preparing annual turnover plan and budget for the next year
- Receive and dispatch the courier/mails in an efficient manner.
- Updating the client database/telephone lists.
- Handling petty cash fund.
- Responsible for ordering and distributing stationery supplies, business cards, company stamps, and all other office materials as and when required.
Secretary / Sales Assistant
Dar Optics
Abu Dhabi – UAE
January 1995 – June 1998
- Updating sales record of each branch
- Attending telephone calls and forwarding messages to concern person
- Maintaining accurate quantity of stocks
- Assisting all branches for their needs of eye glasses and contact lenses
- Assisting customers to choose correct eye glasses
- Maintaining good service to clients
EDUCATION AND IT SKILLS
- FCC Filipino Computer Club, UAE - Flash Animation for Web
- Galaxy Computer, UAE - MS Access & Visual Basic
- IBM Peralta, Philippines – Computer Secretarial
- STI College System Tech. Institute, Philippines – Computer Programming
- Proficient in Typing, Windows, Citrix (Microsoft Dynamics AX) and MS Office
PERSONAL DETAILS
- Date of birth: 1st October 1973
- Languages/Nationality : English and Tagalog / Filipino
- Visa: Employment
- UAE Driving License: issue date 07.05.07 – expiry date 07.05.2027