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Rohith Kathuroju

Candidate ID: 1640852

Career Summary

Graduate with 3 years experience in IT - Hardware and Desktop functional area

Skill Set

Desktop Support Engineer

Professional Information

Total Experience : 3

Nationality : India

Qualification Level : Graduate

Job Function : IT - Hardware

Work Location Preference : Kuwait, Bahrain, Oman, Saudi Arabia, Qatar, UAE

Detailed Profile

Rohith Kathuroju
E-Mail ID:

Dedicated and self-motivated Network Engineer with 3+ years of experience in Desktop, Servers and Network support.

Technical Hands-On Experience :

? Desktop/ Laptop Support.
? PC Hardware and Networking.
? Network L1 Support.
? PC technician.
? Google G Suite (Email management and Mobile Device Management (MDM)).
? Skype for Business 2016.
? SQL (Installation, Backup of DB and DB creation).
? CP Plus-CCTV Configuration.
? Dell and Tyrone, Rack Server Hardware installation and configuring.
? Network Printer configuration (Canon iR-ADV 4225, HP MFP227, MFP200 Series).
? VM Ware (ESXi, vCenter and vSphere Configurations).
? VeeAM Replication and Backup tool.
? Basic Data Center maintenance (Fixing LAN cables, Spikes, supplies to Servers, Firewalls and etc).
? Outlook Configuration.

And Knowledge in:

? CCNA (Routing & Switching).
? RHCE (CentOS V6.5).
? Microsoft Azure (RM).
? ITIL v4 Foundation.
? Cyberoam v10 Firewall.
? WSUS server configuration
? MCSE - 2012 server.
? Active Directory installation and making OUs.
? Hyper V.

• B.Com (Computers), passed in first class.
• Intermediate MPC, with 76.1% Marks.

1) MCSA (Microsoft Certified Solution Associate)
2) MCP (Microsoft Certified Professional)
3) Cisco (IT Essentials: PC hardware and Software)
4) ITIL v4 Foundation

Professional Experience:
1) Piramal Foundation, Hyderabad, India. May 2018 to May 2019

• Piramal Foundation is a Non-Profit Organisation it takes Projects from Federal and State Governments of India, those are related to Health, Education and Water through our other branch companies.
• Here I am working as a IT Support Executive.
• Our head office is in Mumbai. I have placed in Hyderabad location in Piramal Swasthya, it is one of our health organization under our organization.
• Our Organization has selected by Central Government of India for doing the NITI Aayog survey (Previously known as Planning Commission).
• It takes Health survey to the 5 states in India. States are MP, UP, Bihar, Jharkhand and Maharashtra.
• I am SPOC for this Survey team in IT. I should look into the System/Printer/App related issues for this 5 states.
• Over all 500 employees, in that I will look into Departments like BTO, DTM, STM, Admin, Procurement.
• My Day to day task is to solve the issues for the users who sent their issues through Mails such as:
o I will maintain the G Suite for creating the Email Accounts for the users who are newly joined and do modifications like reset password, changing user details for the existing users.
o I will take the Outlook Standard 2016 issues for configuring it with new account and problems solving with existing users.
o Desktop / Laptop/ Outlook related Issues.
o We recently enabled the MDM feature in G Suite for managing the Android based Tablets from Admin console.
o Some features like App whitelisting, Uninstallation protection and some other related settings.
o I have Evaluated options and features of Comodo One MDM, Seqrite MDM and Cisco Meraki.

2) Zolt Info Solutions Pvt Ltd, Hyderabad, India. March 2017 to April 2018

• Zolt Info Solutions, a Telemedicine company which provides Medicines, arranges health camps, Treatment. Provides maintenance support to Piramal Swasthya company.
• Working as a Network Engineer. Expertise in Managing and monitoring of all installed systems and infrastructure, Installing, configuring, testing and maintaining operating systems, application software and system management tools, maintaining and backing up servers.
• My daily responsibilities include to finish the tickets in time and do the daily allotted tasks such as:
o Server room temperature checking.
o Asset Documentation and doing appropriate modifications when there is a change in assets in our organization or for every 3 months.
o Monitor servers about memory utilization and firewalls working status.
o Configuration of Wi-Fi devices
o Maintain Weekly/ Monthly backups manually to NAS, HDD and send HDDs to DRS location. Working on back up tools for servers such as Veeam backup and replication 9.5.
o Server’s maintenance like Name Tagging, network connectivity from firewall to switches and switches to ESXi v 6.0 Servers.
o Monitoring and operation of Servers through vCenters and vSphere client.
o CC TV system configuration and making that device available in Network.

3) ACS Technologies Pvt. Ltd, Hyderabad, India. Nov 2015 to March 2017
• ACS Technologies Pvt. Ltd. Provides computer maintenance services to Government Organizations such as: BEL, AOC, NFC (Nuclear Fuel Complex).
• Worked as a Network Engineer.

• My daily responsibilities included to attend and address tickets daily that are raised:
o To solve problems related to PCs, Thin clients, Network switches, Printers and cross check LAN cables from switches to nodes that have problems.
o Installation & maintenance of Laptops & Desktop PCs, Monitoring the Network’s performance through SNMP.
o Complaints related to Printer installation. I visit the user’s place and see the PC (or Other devices) configuration then if suitable I would install it in PC/Laptop/Thin client/Network switch.
o Knowledge in Maintenance of Backups, Installation of Updates, configuration of MS outlook and its backups, troubleshooting etc.
o Resolving the network and Internet problems by tracing from device through physical LAN cable, troubleshooting login problems.
o Maintaining and managing the switches on the LAN network.
o Labeling the wire and estimating future issues while implementing new services in network like Cable length, Type of cable, in some major places arranging UPS to Switches.
o Taking backups and upgrading antivirus in User PCs.
o Knowledge in configuration of front-ends like outlook.
o Implementing static routing where there is no possibility for DHCP.
o Handling and troubleshooting of hardware and technical problems of networks
o Troubleshooting internet Problems to Users
o Installing OS like Windows and Linux Flavors.

Extra-Curricular Activities:
• Playing Basketball, Cricket.
• Web browsing
• Listening Music.

Personal Profile:
Languages Known : English, Hindi and Telugu.
Volunteer work in Organisations:
1) ACT Organisation: It is an ISP company. I have worked as Network Engineer for 3 months. It gave me good experience to have knowledge in End user service in Society.
2) Piramal Organisation:
# From this organization, I am being assigned a work in Hotel to configure the WiFi devices to have Internet connectivity for the users in a meeting. It’s a unique experience I gain in a strange location.
# One day went to Gov.t Kids school and explaining about the Good Hygiene procedures with my collegues.
3) Zolt Organisation: Successfully installed the WSUS server and implemented in Windows 7 environment.