FAROGH AHMAD KHAN
Phone: +966 – 559053451 Email: Baaz080@gmail.com
PROFILE
Results driven, operational and strategic Office & Project Management professional; strong experience in
establishing and leading change, implementing new initiatives and achieving business objectives; with 16+ years’
experience commendable experience in Multinational Companies. Started my career from Bharti Airtel Ltd as
Sales Officer and currently working as Deputy Operation Manager (Office & Project Management) in Bester
Telecom Saudi Limited.
CORE COMPETENCIES
Office & Project Management Performance Management
Strategy Planning & Control Management Budgeting and Forecasting
Data Analysis Performance Evaluation
Workforce Management & Allocation Procurement & Vendor Management
Administration & Facilities Human Resource Management
Policy & Procedures Management Salary & Compensation Management
Logistic & Accommodation Service & Retention Management
Quality Management Sales & Business Management
EDUCATION PURVIEW
? MBA (HR & Marketing) from V.B.S. Purvanchal University, Jaunpur in 2005
? Graduation (Bachelor of Science) from V.B.S. Purvanchal University, Jaunpur in 2002
PROFESSIONAL EXPERIENCE
Bester Telecom Saudi Limited - Riyadh Feb’20 – Present
Deputy Operation Manager (Office & Project Management)
Job Responsibilities:
? Managing office operation, services, supplies.
? Forecasting road map of business to make sure delivery of projects should be on time.
? Prepare personnel forecast plan of business along with PMs.
? Identifying the vendors to deliver the concern materials project needed.
? Managing Vendors to make sure materials delivery on time to sites.
? Synchronizing Business data to prepare each project compare reports for Management.
? Reconciliation Business data with forecast plan for each projects.
? Preparing & Presenting Annual Audit reports of business for Management.
? Preparing Costing report for each projects.
? Preparing Comparison sheet of actual cost with planed cost.
? Preparing half-yearly & Annual business workforce & cost distribution plan.
? Coordinating with PMs to make sure the completion certificates for processing Vendors invoices to
finance for payment.
? Allocation of current existing workforce from project to project when needed.
? Coordinating all the Department Head to complete employees Monthly KPI & preparing reports for
Management.
? Coordinating with Project’s Manager to get Jobs Description for posting jobs on various job’s
postal.
? Managed and organized all hiring processes from start-to-finish - recruiting candidates,
assessing resumes, interviewing, hiring, and on boarding all new employees.
? Scheduling the work according to priorities.
? Controlling and scheduling visitors meetings.
? Coordinating with HQ (Beijing – China) for all kinds of approvals.
FAST Consortium Riyadh Metro - Riyadh Dec’14 – Dec’19
Operation Support Team Lead (HR Admin Head)
Riyadh Metro Project has been awarded to FAST Consortium Limited by Riyadh Development Authority,
with three metro lines 4, 5 & 6. Contains, total length of 64 Kilometers, 24 stations.
Fast Consortium Limited is a Joint Venture between FCC, Samsung, Strukton & Freyssinet.
? Prepare personnel forecast to project employment needed as per Staffing Plan.
? Coordinating with Line & Department Manager’s to get Jobs Description for short list of candidates
for interview.
? Liaise with recruitment agencies to ensure smooth placement within the planed time frame.
? Ensure all company policies & procedures are up to date in line with current employment law.
? Monitor each team members responsible for Joining, Employees Contracts, Payroll, Invoicing &
Claim, Cost Control (Budgeting), Employee Personal Management and Sites Administration to
ensure smooth flow of work.
? Preparing, updating & uploading in share folder of Monthly Costing File for HR Management
(Employees Costing & CBS Allocation).
? Preparing Monthly HR reports concerning employees (Staff’s & Labor’s) status, Salary payment,
Vendors Invoice’s, Dependents & Iqama Renewal Details, Mukeem & Labor’s office data for
management.
? Maintaining records and compile periodical & eventual reports concerning HR related data such as
hires, transfers, performance appraisals, Saudization, GOSI etc.
? Payroll reconciliation with GOSI Monthly reports.
? Preparing & Presenting Annual HR Audit reports.
? Arranging daily, weekly and monthly meetings for new ideas from all team members to solve complicated
problems.
? Implemented success fully HR SAP B1 software in company & ensure all the information should update
daily basics.
? Managing payroll data for interface between SAP B1 to R3 & PCC.
? Iqama processing of all the employees. (Preparing annual forecast of Expat Levies Cost Estimation)
? Coordinating with Insurance Team to issue Medical Insurance cards & ensure update CCHI to issue &
Renewal of Iqama on time.
? Implemented successfully TAS (Biometric) attendance system on 48th different site across the Riyadh.
? Complying employee's records with government Data (GOSI, Labors Office, Muqeem etc.) Monthly basis
(After Payroll).
? Assists and coordinates service contracts.
? Monitor scheduled absences such as holidays or travel & coordinate actions to ensure the staffs
absence has been adequately covered off to ensure continuity of services.
? Managing the Ticket & Travels on project.
? Managing labors issues such as Paycard, salary, transportation & many more in their daily life.
? Preparing Staffs & labors Demobilization plan as per project requirement, and many more daily activities.
TATA Consultancy Services, Riyadh Aug’11 – Dec’14
Project Assistant
Job Responsibilities:
? Collecting the KAST employee’s personal files from HR department.
? Arranging the employee’s personal files according to checklist provided by KAST.
? Scan the entire employee’s hard copy of personal data to make it in soft form.
? Forward the soft data to technical team for further action.
? Scanning & Managing Employees Personal Document.
? Participating in HR Initiatives and projects to improve or Implement new HR processes.
? Policy Communication & Implementation of Policies and Companywide initiatives.
? Managing & Maintaining employee’s records on STC Projects.
? Coordinating with STC staff to make sure their entry in STC premise.
? Coordinating time to time for business visa employees for their visa renewal.
? Managing on side employees Exit Entry, Visa extension records.
? Managing their Transportation.
? Daily Transport Management within STC Premises.
? Arranging & Managing Transportation during Deployment Activities, Public Holiday & any emergency
cases.
? Coordination with Insurance team for Employees new insurance, reinsurance and their settlements.
? Preparing STC invoices for claim.
Projects
King AbdulAziz City for Science & Technology (KAST)
Saudi Telecom Company (STC)
India Infoline (India) Jan’10 – July’11
Territory Manager
? Sales development through a team of Direct Sales, tele Sales and Alternate Channel.
? Responsible for achievement of Sales target and sales expansion.
? Development and implementation of marketing strategy to achieve business through different channel.
? Customer retention and market penetration through a team.
? To continuously monitor/evaluate the performance of the sales team members.
? Making comparative analysis of actual performance with the target set.
? To plan & conduct various Marketing activities apart from corporate Marketing events.
? Provide training to teams on products and services offered by the Associate.
? Coordination between other departments for smooth functioning of the organization.
? Responsible for increasing client base for Life insurance policies.
NetAmbit Value First Services (India) Oct’08 – Dec’09
Branch Manager
? Sales development through a team of Relationship/ Sr. Relationship Manages.
? Responsible for achievement of Branch target and sales expansion.
? Conduct training programs for the entire branch.
? Development and implementation of marketing strategy to achieve business target.
? Customer retention and market penetration through a team.
? Brand development, designing and marketing of new product.
? To continuously monitor/evaluate the performance of the sales team members
? Responsible for increasing client base for Life insurance policies.
Mentionable achievements:
Achieved 1st position in north cluster from May, June, July, Aug.
Achieved 1st position pan India in May, June.
MetLife India Insurance Company Ltd. (India) Dec’ 06 – Oct ’08
Sales Manager
? Sales development through a team of C-WAD and 35 Financial Advisors.
? Responsible for achievement of sales target and sales expansion.
? Lead generation/ Brand building activities. Involvement in work site activities arranging kiosks and making
presentations in corporate, prospecting in assigned area.
? Develop marketing strategies for customer acquisition and market expansion.
? Customer retention and market penetration through a team of Financial Advisors.
? Recruiting C-WAD and Financial Advisors.
? Accountable to the Agency Manager, contribute in bringing new business for the company.
? Offer world-class pre and post sales services to the clients with the support of the organization.
? Acting as an ambassador of the organization in the market place.
Mentionable achievements:
Achieved 5th position in north cluster in April 07.
Qualified the contest – TAKE OFF for maximum activation in JFM- 2008.
Maximum advisors are qualified for DRONA-CHAR CLUB.
Bharti Airtel Ltd. (India) Aug ’05 – Dec ’06
Sales Officer
? Worked in the market through direct sales.
? Handling GSM & wireless internet products.
? Handling SMEs & mass segments.
? Responsible for customer care, services and retention.
? Co-ordinate with technical team to ensure for activation.
? Proper maintaining DSR and report to tertiary Sales Manager.
? Oversee sales and ensure that no mis- selling is happening.
? Responsible for building and maintaining relationships with clients.
Mentionable achievements:
? Received letter of appreciation from the Zonal Manager – Mr. Amit Reshamwala.
? Achieved highest number (40) of activation in March 06
PERSONAL PARTICULARS
? Father’s Name: Late Ashfaq Ahmad Khan
? Date of Birth: 12th March, 1982
? Marital Status: Married
? Nationality: Indian
? Iqama: Transferable
PLACEDATE - (FAROGH AHMAD KHAN)