Jamal Ahmed
MBA (HRM), CIPD (Advance Level 5), CHRM, CHRP
Contact Number: +974 7074 0474
Email Address: jamal-ahmed1@live.com
LinkedIn Profile: linkedin.com/in/JamalAhmed1981
Profile Summary
• Diplomatic Human Resources Professional with 16 years of comprehensive experience managing and guiding employees.
• Promoting employee retention through incentive programs and well-researched compensation packages.
• Well-versed in employment regulations and records management requirements. Tech-savvy individual with advanced knowledge of HR Operations, desire to take on new challenges.
• Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Skills and Expertise
• ERP Software on HR Platform
• HR Planning, Recruiting & Staffing
• Benefits / Payroll Administration (including WPS)
• Policy development & documentation
• Employee on-boarding, development, needs assessment & training
• Dispute / Conflict Resolution
• Employee Relations & Knowledge of Qatar, UAE and KSA Labour Law
• Organization & HR Policy / Procedures Development
• Disciplinary Procedures
• Team and Morale Building
• Employee Services and Counselling
• Employee safety, welfare, wellness, & health
• Stimulating engagement in a hard time
• Training Development
• Workforce Planning & Development
• Recruitment cycle & Retention
• Staff Performance & Improvement
• Organizational Development
• Benefits Administration
Work Experience
• HR Generalist at Ramco Group (Trading and Contracting), Doha, Qatar.
From October 2021 till date.
Work Synopsis:
• Assisted with recruitment initiatives by interviewing and talent sourcing, conducted background checks and orientation process.
• Worked cross-functionally to optimize efficiency and execute on HR business processes.
• Developed incentives to drive employee retention and improve work culture.
• Liaised with management to distribute training and promotional opportunity resources to employees.
• Collaborated with DGM to develop and execute human resources strategies, enabling business objectives.
• Developed employee orientation and training programs for new hires
• Assisting Payroll and Accounts department in Salaries and employee benefits matters.
• Senior HR Officer at Al Bandary International Group (Al Bandary Engineeering), Doha, Qatar.
From August 2018 till September 2021.
Work Synopsis:
• Managed recruitment, selection and hiring processes with a team of 3 members
• Created and implemented a new strategy for employee’s development program, aligned with business objectives.
• Developed and oversaw performance appraisal systems to drive peak performance and identify talent in the organization
• Recruited and trained new employees to manage overall talent acquisition.
• Worked closely with HR Manager and the HR team to inform of upcoming commitments and responsibilities.
• Assisted the payroll team to process the Employee payroll in timely manner.
• HR Generalist at Modern Recycling Factory, Mesaieed, Qatar.
From June 2014 till February 2018.
Work Synopsis:
• Worked with CEO and Department Managers to assess needs.
• Initiated the development of SAP / Dynamics Database systems
• Managed and updated HR databases to reflect employee information, changes in benefits and other details.
• Supervised HR Department employees by directing activities and monitoring performance.
• Designed employee performance evaluation process and merit program.
• Developed HR Policy and Procedure in line with the Qatar Labour Law and company Strategies to drive transparent and fair HR process.
• Executed Compensation and benefits for Employees (Payroll, Leave Benefits and EOS)
• HR Coordinator at Emrill Facilities Management Services, Dubai, U.A.E.
From January 2013 till June 2014.
• FM Administrator at Emrill Facilities Management Services, Dubai, U.A.E.
From July 2012 till December 2012
• Assistant Manager HR at Avari Towers Hotels, Karachi, Pakistan.
From June 2011 till June 2012.
• HR Executive at Tabros Pharmaceuticals, Karachi, Pakistan.
From April 2005 till October 2010.
• HR and Admin Officer at Tabros Pharmaceuticals, Karachi, Pakistan.
From August 2004 till March 2005.
Education Summary
• Master in Business Administration (MBA)
Specialized in Human Resources Management
From Pakistan Institute of Management, Karachi, Pakistan
January 2007 till December 2010
• Bachelor in Computer Science (BCS)
Majors in Database Management System
From University of Karachi, Karachi, Pakistan
February 2001 till June 2004
Professional Certifications
• CIPD – Associate Diploma in HR
From ICS Learn, Doha, Qatar
December 2022
• CHRM – Certified Human Resources Management
Blue Ocean Academy – Certification from American Certification Institute
September 2017
• CHRP – Certified Human Resources Professional
Blue Ocean Academy – Certification from American Certification Institute
September 2017
• IOSH Managing Safely
Quantum Quality Management, Dubai, UAE
(March 2013)
• ISO Quality Management System
BVQI Pakistan
(December 2005)
Accomplishments
• Achieved successive tag at Ramco Group by designing a strategic plan for employee performance and compensation management, and introduced Employee recognition program to retain best talent.
• Provided guidance and analysis in regards to Human Resources policy and procedure at Ramco Group
• Delivered HR expertise at Ramco Group in the areas of people strategies, talent planning, performance management, compensation, investigations, resolution of employee relations issues, and management and administration of all HR policies.
• Lead talent planning sessions and advised managers on compensation decisions through job analysis and determination of internal equity and external competitiveness.
• Improved talent pool by assessing and developing a diverse blend of managers and employees.
• Honoured with 'Best Staff / Employee of the month' award by Modern Recycling Factory, Emrill Facilities Management Services, and Tabros Pharma.
• Established HR department for Tabros Pharma and Modern Recycling Factory, expanding employee's base from 5 to 500+ and led the employee satisfaction by introducing employee recognition process.
• Participated in the projects of developing and managing HRIS (ERP)
• Streamlined departmental operations, bringing on-board a team which was expert in handling operational issues.
• Assisted with the implementation and tracking of HSE programs
• Suggested adoption of innovative HR approaches to improve employee engagement, some of which were immediately adopted, yielding improvement in our organization-wide survey results
Language
• English (Fluent)
• Urdu (Native)
• Hindi (Conversational)
• Arabic (Basic)