A performance-driven IT executive with CISM, CCISO, CEH, CCNA, ITIL, CNSS, NSE-1, NSE-2, MS, MCSA, MCTS and MCSE credentials and related 10 years of experience in developing and managing IT Infrastructure, optimizing IT Operations and leveraging excellence in project management, network & system administration, and change management. Setting IT vision, strategy, architecture as well as related IT operating models within a high-tech, a services-based company with complex technology requirements. Championing ITIL service culture, maintaining service levels for all aspects of the technology infrastructure including Network, Systems, Telephony, Security and End-user Support.