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Fabiane Martins

Candidate ID: 301915

Career Summary

More than 12 years working experience in Dubai, I am passionate about Business Development, Marketing and building strong relationship with colleagues, clients and stakeholders. I exceed in Customer Service, Key Account Management and dealing with government organizations.

Skill Set

Customer Services, Marketing, Corporate Communications, Kiosk Management , Digital Marketing, Google Ads, Google Analytics,

Professional Information

Total Experience : 10

Nationality : Brazil

Qualification Level : Graduate

Job Function : Marketing / MR

Work Location Preference : UAE

Detailed Profile

Dubai South| Dubai Government
Executive- Marketing and Business Development

Key role in supporting and implementing marketing and communications programs in order to increase the company's brand awareness, generate leads and drive sales opportunities.

Actively develop networks with various industries, government bodies, consultants from all around the glove.
Provide training on our products as well our rules and regulations to new brokers and agents. Reaching my target of bringing new agents to our company.
Lead the process for generating new leads, enter them on SalesForce and make reports and client management.
Understand marketing needs and assist product manager in market and competitor research for insights.
Responsible for selection of events which the company will attend based on strategic priorities and events audience.
Represent the organization in trade shows, conferences, and networking events.
Highlight achievement: Increased the sales revenue for the Business Center by doubling my sales target for the year of 2016.
Highlight achievement: Won a certification of appreciation signed by the Chairman for contribution in making the Dubai Airshow 2015 an overwhelming success.
Responsible for strengthening the relationship with some delegations from Argentina, Peru, Chile and Brazil, organized and lead events to bring those delegations for a visit at our organization.
Responsible for creating and implementing a process for registering the companies at our kiosk point of sales right at the Events held in World Trade Centre when the clients were searching for our products.
Perform any other duty as requested by the SVP.
Business Development Executive
Rakez | Ras Al Khaima Government
Responsible for the Business Center overall operations and assisting all the existing clients and prospects whenever needed as meeting rooms bookings, managing the gatherings in our facilities, guiding the walk in, phone and email clients with all necessary information about our products and facilities. Making sure our offices has a 100% occupancy throughout the year.

Attaining new business and retaining the existing clients, management of key account .
Ensure the set up of venues, meeting rooms, conferences.
Call screening, prepare correspondence including client engagement letter and VIP invitations.
Responsible for clients and stakeholders customer relationship and ensuring they are always updated in relation our process and facilities.
Business Development
Traffik 360 /Media
Supporting marketing and corporate communications across the company and responsible for bringing Key Accounts and managing the same.

Highlights: Successfully delivered critical change management communication during company restructuring.
Collaborated in the execution of trade shows and events with cross functional teams.
Also assisting the MD with his agenda, travel, minutes of meetings, media support interviews and screening the most important ones.
Arrange press conferences, magazines and public relations agency.
Senior Cabin
Emirates Airlines |
Ensure the high standard of services is kept at all times always paying attention to details and guaranteeing the safety and comfort of all customers. Handling all passengers complains and applying listening and empathy skills to solve every conflict and making sure the safety standards are practiced by all team member.

Bachelor Tourism
University Unip
Social Sciences, recreation, tourism planning and management.

Digital Marketing Specialization
Illinois University
Digital Analytics, Digital Media and Marketing Principles, Marketing in a Digital World.

English, Portuguese and Spanish Fluent, Intermediate Italian.

Driving in the UAE for the past 10 years.

Brazilian Nationality

DOB: 10/07/1979


Relationship Management, Customer Service, Business Development, Digital Marketing Savy, Market Research, Excellent typing skills, Salesforce, Google Analytics Certified, Google Ads Certified, Corporate Communications, Company Formation Expert.