Waleed Kotb
Address: Al Marwah District, Jeddah, Saudi Arabia
Phone: + (966) 56 370 8330
Email: kotb.waleed@gmail.com
PAYROLL MANAGER/HR ASSISTANT MANAGER/ADMINISTRATION MANAGER
Meticulous and talented senior administration and payroll professional offering over 15 years’ experience in policy development, performance management and leadership. Qualified with BSc in Accounting and hands-on experience in preparing and analysing all financial data including senior management reporting, balance sheets finalisation and reporting requirements for audit purposes. Highly skilled in updating payroll records by reviewing and approving changes in exemptions, insurance coverage, savings deductions, job titles and department/division transfers. Effectively leading and directing team members, thus ensuring on-time delivery of functional objectives. Developing and implementing strategies to ensure continuous improvement of the payroll service including review of payroll processes and procedures as well as recommending best practice principles to the senior management team and HR services. Excellent communicator, fluent in English and Arabic with exceptional ability to build strong relations with people at all level of seniority.
CORE COMPETENCIES
? Preparing Management Reports ? Evaluating Existing Payroll Procedures ? Pay out of all Payroll Payments ? Staff Recruitment and Training ? Performance Management ? Auditing Payroll Data ? Handling Complex Customer Complaints ? Monitoring Service Level Agreements ? Forecasting and Analysing Data ? Managing Employee Grievances ? Handling Contracts Renewal ? Key Performance Indicators Adherence ? Managing Team Objectives ? Overseeing Induction/Orientation ?
KEY SKILLS AND ACHIEVEMENTS
? Development of Policies and Procedures/Process Improvements – Showcasing outstanding ability to evaluate, develop and recommend office procedures and practices to senior management. Assessing current structure of the organisation and suggesting improvement opportunities accordingly.
o Al Muhaidib Six Construct (MSX) – Played an integral role in restructuring the administration work; assisted administrative staff in creating and maintaining new records for all employees (sick leave, vacation requests, etc.) as well as developing and implementing new policies and forms (vacation request form, excuse forms, salary increments, etc.) in conjunction with the Finance & administration Director.
o Al Muhaidib Six Construct (MSX) – Developed and implemented internal labour policy with appropriate salary scale by conducting market research, enforcing internal policy and introducing new salary scale.
? Staff Appraisals and Performance Analysis – Expert in organising staffing, including shift patterns and the number of staff required to meet work demand. Overseeing regular preparation of relevant management reports, including weekly, monthly, quarterly and year-end reports (salary increases, salary deductions and leave).
o Al Muhaidib Six Construct (MSX) – Introduced appraisal system within the company together to monitor and evaluate employees’ performance for salary increment purposes and position promotions.
? New Concept Development/Customer Service – competent in monitoring SLAs and KPIs while managing new client base and resolving related issues. Instrumental in implementing new concepts and ideas to ensure delivery of exceptional services.
o Vodafone Egypt – Proven record of providing full support and ensuring delivery of exceptional customer service to all worldwide customers in Egypt.
CAREER HISTORY
Al Muhaidib Six Construct (MSX) Feb 2013 – Present
Head of Payroll and Benefits Department – Acting Admin & Facilities Manager
King Abdullah Sports City – Client Aramco
? Maintaining payroll information by designing systems; overseeing collection, calculation and entering of data.
? Identifying payroll liabilities by approving calculation of employee federal and state income and social security taxes, employer's social security, and unemployment and workers compensation payments.
? Ensuring strict adherence to federal, state and local legal requirements by reviewing existing and new legislation/requirements and advising management on required actions.
? Optimising professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional societies.
? Meeting operational requirements by scheduling and assigning employees and following up on work results.
? Attaining payroll human resource objectives by recruiting, selecting, orienting, training, counselling and disciplining employees; planning, monitoring and appraising job results.
? Audit payroll timecards, created excel spreadsheets for employee hour tracking (billing purposes) and compiled statistical data to report payroll allocations bi-weekly.
? Monitor global payroll issues including administration for employee populations on short-term assignments abroad as well as foreign employees.
? Manage a team of administration professionals to achieve operational objectives, provide guidance and support to Employees to perform their duties effectively, review leave applications and verify Eligibility for Days, Air Tickets and coordinating with Gov. Relation for re-entry visa, issue Air tickets for company’s employees for Business/Mission Trip and Annual Leaves and validate monthly invoice for payment, supervise office boys & cleaners for office maintenance & housekeeping.
? Ensure that the administration team follows company standards and guidelines for operational efficiency.
? Responsible for providing foremost Admin & HR support services which includes developing close working relationships with senior managers and staff, managing external third party suppliers.
? Manage & coordinate with overseas manpower suppliers for new recruitment and provide full support to complete visa process in time.
? Manage external HR vendors or consultants to ensure that projects are on time and adhere to company standards.
? Supervise payroll staff, assumed responsibilities of manager in his absence, conducted weekly team calls/meetings, monitored workload, evaluated direct reports and reviewed evaluations/development plans of others.
? Analyses wage and salary reports and data to determine competitive compensation plan
ChemiPro International for Chemicals and Households Oct 2009 – Feb 2013
Payroll Officer
? Provided general office support, involved in recruitment process, compiled weekly reports, processed travel arrangements and expense reports and prepared special payrolls for officer compensation.
? Reviewed and approved manual checks, wire transfers and direct deposits while calculating payment discrepancies.
? Performed various other responsibilities as mentioned above.
Vodafone Egypt Sep 2005 – Aug 2009
Retail Advisor
? Collected bills from customers, managed stores cash, proactively sold Vodafone products, oversaw customers’ line operation and services and controlled warehouse operations.
? Facilitated required training and enhanced product knowledge of employees; training included Blackberry and I-mate email troubleshooting as well as 3G Gurgus member (3G services and product solutions troubleshooting and services demonstrating).
? Conducted daily brief to ensure that information was being updated on a daily basis; provided training on VFE products and services to store members.
? Handled WIST within the store from cascading the training materials to the on-line quiz.
? Facilitated on-the-job training for new staff and summer trainees/temporary staff while ensuring that all staff information regarding VMC and GPRS met the highest required levels for Vodafone store advisors.
? Ensured that staff members were using roaming advisor link, VodaNet, I-care Link and CM in a consistent way.
? Identified sales force technical training needs in coordination with the store manager.
Sahara Petroleum Services (SAPESCO)
Measurement Services Coordinator Feb 2000 – Jul 2005
? Reviewed and analysed division budget, performed division financial work and auditing control while preparing invoices for the whole SMS division.
? Coordinated various activities of SMS and all company divisions; also prepared bonus sheet and time sheet for field personnel.
? Prepared local purchase orders, purchase and service requisition, work order and service tickets.
? Maintained filing system for quality related files; audited petty cash and expense claims.
? Prepared guideline sheets for field personnel to fill service tickets, distributed mail, composed correspondence and recommended purchase of office equipment and stationery, as required.
? Prepared tender documents and proposals and ensured that all tenders were accompanied with relevant documents and answers.
? Undertook administrative decisions as necessary on behalf of the DGM to ensure efficient operations of the department.
? Managed all division secretarial work such as filing, writing letters and faxes, arrangement of meetings and appointments.
? Planned, coordinated and executed all daily secretarial duties of the division including, but not limited to, typing all correspondence, reports and proposals; ensured that all proposals, letters, invoices were neatly and professionally presented.
EDUCATIONAL QUALIFICATIONS
BSc – Accounting | Faculty of Commerce, Accounting Department, Cairo University, Egypt May 1999
PROFESSIONAL CREDENTIALS
? Synergy Professional Services
o Access XP
o Administrating SQL Server 2000
o Querying and Programming SQL Server 2000
? Emotion Intelligence Course
? Fundamentals of Success from Scriton Training/The Training Associate Course
? Microsoft Excel Expert 2003 at IT Egypt Training
COMPUTER SKILLS
? Proficient user of WinWord, PowerPoint, Excel (Attended Microsoft Excel Expert 2003 at IT Egypt Training Centre) and the Internet
? Working knowledge of SCALA (Accounting as well as Purchasing and Administrating Software) Access XP, also Administrating, Querying and Programming SQL Server 2000 (Synergy Professional Services)
PERSONAL DETAILS
Date of Birth: 1st Apr, 1977 Nationality: Egyptian
Marital Status: Married Driver’s Licence: : Saudi Arabia/Egypt
References available on request