• A competent professional with over 6 years of experience inNetworkConfiguration, Troubleshooting and Product Implementation
• Currently working with a client of Orange Business Services India Ltd, Bangalore, as Senior Technical Consultant and a CCNA VOICE certification holder with CCNP Voice Training from KOENIG Solutions Ltd.,Delhi, India
• Acquainted with Cisco Routing & Switching and VoIP andexperienced in configuring Cisco Routers & switches, VGs and UC products.
• Experienced in CUCM (Cisco Unified Communications Manager) and CUC (Cisco Unity Connection)
• In-depth knowledge of Cisco VOICE Gateways viz. 2900 and 3900 series routers and configuring them as H.323 and MGCP Gateways
• Maintained network and systems by managing product and capability roadmaps, establishing maintenance procedures, and working with systems administrators and other engineers to perform regular network maintenance
• Theoretical knowledge of VMWare work stations, vCentre and vSphere and UCS.
• Experience in configuration, deployment, administration, management and troubleshooting complex networks
• Expert in managing the performance of network services to the users & ensuring that the service levels are achieved
• Analytical, meticulous and quality-oriented professional with an eye for detail
• Well aware of ITIL framework