Work Experience
journalist & photographer
alhayat news paper, Jeddah, Saudi Arabia
Feb, 2011 - Present
Performing of all press functions+photography and public relations duties
journalist & photographer
Makka publishing agency, Jeddah, Saudi Arabia
Jun, 2006 - Feb , 2011
Performing of all press functions+photography and public relations duties and following up customers accounts
Makkah pub. agency is one of the oldest publisher of specialized magazines in Jeddah-Saudi Arabia like : Ahlan wa Sahlan ( Saudi air lines mag. until 2007), altijara mag. for Jeddah Chamber of commerce,and Tijart Makkah mag. for Makkah chamber of commerce,alhaj wl alomra mag. for the ministry of Haj and other magazines.
achievements :
1- building a photo archive
2- creating good contacts with professionals in the field
3- enhancing work flow by sending materials from the events spot.
4- enhancing capabilities of team work and brain storming meetings by sharing views for each seasons
5- enhancing quality of photo's by working on many apps.( PS & LR etc.)
customer services supervisor
Magrabi hospitals and centers, Jeddah, Saudi Arabia
Jan, 1989 - Jun , 2006
managing all customers activities at the front desk,training new hires,solving all customers complains and inquires,sitting secludes of duties and vacations for front desk employees,implementing satisfactions programs for customers
achievements :
1- creating good connections between departments to gain better flow of services.
2- training a new hires to achieve better customers satisfaction .
3- building of excellent relation with customers.
4-advancing methods of services ( call center )
5- creating a department to check approvals of insurance co. and notifying customers by the result and setting appointments to the needed services and if rejected advice them how to handle it.
6- suggesting new methods to higher management to solve work Obstacles.
Education
Bachelor(BSc/BA), journalism & PR
Imam Mohmmad Ibn Saud university - Riyadh, Riyadh, Saudi Arabia
Sep, 1983 - Jun, 1988
GPA - good
Professional Certification
Bachelor in journalism & PR
Imam mohammad Ibn Saud university, Saudi Arabia
1988
IT Skills
Arabic & English
Windows & Office tools
Advanced
Language Skills
English
Fluent
Arabic
Native
References
Mr. Mansour Aljabrti
al Hayat news paper
news room manager
Supervisor / Manager
Mr. Mazen Bokhari
Magrabi hospitals & centers
Western Region HR manager
Supervisor / Manager
Comments
I find a pleasure in accomplishing a perfect duties/job/service reflects as a smile on my customer face.