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shaji Npushpangathan Candidate Id: 624497

Personal Information
Location: United Arab Emirates

Professional Information
Career Summary
Graduate with 16 years experience in Sales / Retail /Distribution Corporate / Business Development functional area(GCC)
Skill set
well expericed interantional brands of fashion accessories,watches,perfumes,leather goods,and eye wear
Total Experience 16
Nationality India
Qualification Level Graduate
Job Function Sales / Retail / Corporate / Business Development
Work Location Preference Kuwait, Bahrain, Oman, Saudi Arabia, Qatar, UAE
Text Resume
To secure an appointment in a professionally run organization where my managerial skills are best utilized so as to achieve the company’s objectives and enhance my career development
Target Field
• Retail Management (Fashion Eye wear, Watches, Perfumes and Luxury goods)
• Brand Management (Fashion Distribution )
• Business Development
• Purchasing (Fashion Eyewear , Perfumes and Luxury goods)
• BBA (Bachelor of Business Administration) Madurai Kamaraj University
• P.G.D.M.M.(Post Graduate Diploma in marketing Mgmt.) Completed Madurai Kamaraj
Technical Qualification:
• PGDCA –Post Graduate Diploma in Computer Application ( Skiltek Computers)
• Management Training. Kohinoor Technical institute .Bombay
Languages : English, Arabic ,Hindi, Urdu ,Malayalam and Tamil
Skills and Knowledge
• Professional approach , Market Knowledge, staffing , Tracking Budget and Results Driven
• Management Proficiency, Strategic Planning Interesting to Travel, Friendly and very creative
• Knowledge of luxury fashion retail management, brand products ,guidelines.luxury customer service standards and procedures.
• Knowledge of basic marketing principles, promotions and events, retail advertising, sales promotion and/or visual merchandising techniques. Supplies, ordering and inventory control. retail floor merchandising and stock control procedures.
Having valid UAE Driving License
• Attended 10 days festivals conference and training at Los Angeles California USA 2016
• Attended HONG KONG OPTICAL fair at Hong Kong 2015
• Attended brand international training at Barcelona, SPAIN (Sunday exhibition)
• Attended brand presentation at Amsterdam, Netherlands
• Attended Silmo PARIS ,France -2 times
• Attended Mido ,Milan, ITALY – 2 times
• Visited Ethiopia and Kenya for African market analyses
• Best Employee award 2001 ,Special Achievement Award 2014
• Six Sigma yellow Belt Training 2014,
• Negotiation Excellent Training 2015
• Train Your Brain (Singapore based 7 days course )
Career History (16 Years’ Experience )

Divisional Manager (Fashion-Retail Operation/Distribution.GCC) Thumbay Group. U A E
Aug. 2010 - Oct.2016

• Managing Retail Operation and Whole sale and Distribution
• Managing Procurement / Buying / Merchandising, Visual Merchandising
• Staff management , stock management ,Product selection and purchases, sales analyses and budget variance presentation
• Meeting or exceeding agreed net sales and profitability targets
• Regular visiting the overseas exhibitions and product launching even for distribution
• Leading by example on the development of a trading and service culture within the retail
• Motivating and inspiring the Market field and retail back office teams to meet or exceed commercial goals and build Brand equity
• Supporting the Retail Director
• Inspirationally lead retail stores to a world class position
• Regular visit to location coach and develop Store managers and Shop Managers to ensure high quality Multi-Store Management performance and to build a talent pool for higher Operations roles.
• Ensure a leading shopping experience and continuously maximize profitability from the store portfolio
• Manage and control operational expenses, control inventory levels, accuracy across the stores as per targets set.
• Make recommendations to the Retail Operations Director on commercial opportunities at Market level by analyzing competitors and local retail trends and needs.
• Adhere to Global standards for all retail marketing, visual merchandising, training, and other store related activities
• To work closely with HR, VM, Retail Marketing and BDM to ensure optimal service to the stores by ensuring service to field and stores is a cultural priority and a reality
• Work with the real estate team to ensure we deliver the best locations for the brand
• Regular visiting locations and assuring the display , visual merchandising and stock replenishment as per the company standard
Asst. Brand Manager / Key Account Manager. (Middle East) Derivision (DAFZCO), U A E Chopard Eyewear , Aug.2006 to June 2010
• Monitoring market trends, Carrying out consumer research
• Organizing events, photo shoots and launch parties to increase the sales
• Traveling to GCC Region meeting all clients and key accounts
• Working for a leading group owner of multiple fashion brand Chopard sunglasses and optical
• expanding and seeking with Brand Manager to assist in both new & existing brand development and growth within the GCC region.
• Coordinate with the General Manager, plan the annual budget per store within the brand
• Overall responsibility for sale , profit, stock loss, expenses & wages according to your accounts
• Work in line with the International Principal partner on new season merchandise marketing / promotional material
• Provide effective leadership to your store operations team / visual merchandising team
• Travel overseas(Europe) to the brand Principal for seasonal "buys" and building the merchandise range / forecast

• Evaluate local market competition and analyze pricing strategies / markdowns etc.
Provide guidance to your team on visual merchandise / brand integrity.
• Achieve targeted sales for respective brands, Improve gross margins
• Improve footfall conversion for respective brands
• Adherence of visual standards as per brands requirements
• Improve stock for respective brands and Approve Assortment planning
• Recommending effective incentives plan to the retail staffs and special offer to clear the stock

Retail Operation Executive Paris Gallery. (Luxury Retailer), UAE
Oct. 1998 to July.2006
• Communicate store operations strategy & ensure its consistent execution
• Responsible for all aspects of the entire show room operation
• Ensuring an effective & efficient operation, that service levels are met or exceeded & that all activities are carried out within the budgets agreed with the Retail Operation Manager
• Champion the highest level of customer service across the retail business.
• Ensure an exceptional level of store merchandising standards are executed across all stores , Staff uniform , display, cleanses, id cards ,name badge , and all other related according to the company policy
• Establish and maintain a successful work culture. Recruit, retain, and develop an effective regional/store management team.
• Coach & mentor store and sales staffs facilitate their professional and personal growth.
• Determine annual regional/store budgets in collaboration with Regional Management and other senior executives
• Work with other senior executives to drive key initiatives within the business
• Oversee the development of clear processes to control shrink resulting from customer and staff theft, poor administration, and damage to displayed and stored merchandise
• Oversee the development and implementation of standards of best practice throughout retail operations
• Proactively monitor stock analyses and stock movement analyses and regional/store
• performance taking remedial action and implementing operational improvements as necessary
• Clearly and consistently communicate retail priorities and objectives to the regional/store management team through the Store Manager Monthly Meetings
• Understand the changing retail landscape in order to take advantage of new opportunities
• Implement continuous improvement projects
• Review and agree with the Marketing Director, Chief Financial Officer and Managing
• Leads the sales team through focused planning and communication through the successful execution

Retail / Visual Merchandising Manager Corbis Indian Trading , Bombay – India Nov. 1996 to Aug. 199
• Responsible for the development & articulation of the vision & strategy for the regions/stores
• Responsible for ensuring that the revenue targets for the stores are achieved or exceeded.
• Motivate & challenge Store Managers to achieve sales & profit results. And Full responsibility of entire design concepts
• Presenting products in a way that is eye catching and attracts customers
• Awareness and experience within in store marketing
• Ensure brands in store are presented within the principle brand guidelines
• Creating window designs from concept to delivery
• Drawing designs by hand and Uploading digital marketing collateral and Creating branded visual merchandising packs
• Working closely with the marketing team at all times
• Giving feedback to head office & buying teams
• Designing props and sourcing concepts and Coaching all sales staff on display
• Financially accountable of managing and controlling actual cost verses budget on a periodic basis and to provide financial reports/data related to the department /divisional/projects financial performance.
• lead and motivate the retail operations team of the fashion brand to deliver the plan, constantly reviewing capability and capacity to ensure objectives are delivered, individuals grow,
• succession plan is in place. Balancing the requirements of the senior retail team within the fashion brand with the practical reality of retail store management needs and ensuring all retail plans have considered the reality of 'store world' are also the responsibility
• attending all brand training with whole sale dealers and distributors
Retail Operations Manager Masoud Trading, Oman
Aug. 1994 to Mar. 1996
• Sets plans to reach monthly and yearly targets
• Enhance Brand promotion and marketing activities
• Build and maintain relationships with key personnel of licensees, principals, etc
• Monitors products MIX turn-over, and increases retail volume in this territory
• Provides all support required for branch managers and sales team to meet the targets
• Standardize procedures in all showrooms he handles and Coordinates with internal staff for better service and delivery
• Provides sales training for his team when needed, Contributes to the enhancement of SHOP image by suggesting new ideas and performing ideally
• Schedules routine Visits to the branches he is responsible for
• Regular visit to Dubai For Buying products
• maximizes his time in the showrooms and market
• Controls STOCKS and other assets in branches he is responsible for
• Always be aware of the environment changes: competitors, new releases, product introduction, etc
• Holds responsibility of the human and physical assets of the company
• Travels throughout assigned territory and beyond, as required
• Leads the sales team through focused planning and communication through the successful execution