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Jennifer Yranela

Candidate ID: 917290

Career Summary

Work various jobs from accounting clerk, Receptionist, Admin Staff, Secretary and Travel Consultant.

Skill Set

Customer Service

Professional Information

Total Experience : 10

Nationality : Philippines

Qualification Level : Graduate

Job Function : Customer Service / Telecalling

Work Location Preference : Kuwait

Detailed Profile

Travel Counselor-Virtus Travel-Oct 24,2015-May 08,2017
*Assist client on their flight search using Amadeus System and offer flights according to budget and preferences
* Do rebooking, changes and any other request on flight
* Keep clients up to date on timing and baggage change
* Deals with complaints and refund

Customer Service-Kidzania-Al Shaya Co.-Jun 2012-Oct 18, 2015
* Provide product information to the customer
* Deals with customer complaints
* Teach specific professions to the kids in a fun and enjoyable environment
* Support other brands BHS and H&M

Secretary- Fantasy Party- Saudi Arabia- May 2009- Jun 2011
* Prepare and manage correspondence
* Manage office supplies and inventory
* Book travel arrangements
* Organize and schedule appointments
* Provide support to the visitors

Party Coordinator- Premier Food Inc-Qatar- Oct 2005-Jan 2008
* Interview clients who will reserve the party
* Coordinate all client's request and needs
* Make party program and execute them
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Receptionist- Jasmis Inc- Bahrain- Sep 2004-Aug 2005
* Answers phone in a friendly manner as well as in person
* Accepts mail and courier deliveries
* Give building access to the right person
* Accepts payments for the company
* Perform administrative task

Accounting Staff-David's Salon Philippines- May 2002-May 2003
* Holds thirteen branches of the salon, check receipts and monitor timely deposits of sales
* Evaluate expenses incurred and classify them for proper posting
* Monitor and follow up credit card transaction to the bank.