VIJITH KUMAR KV
E-mail:vijithkmr@outlook.com
Mobile: +971564986061
Passport details:
Number : Z2651828
Place of issue : Dubai
Date of expiry : 29/07/2024
Visa Status : Visit
Languages Known:
English, Hindi, Malayalam,
Personal Information:
Date of Birth : 30/May/1983
Marital Status : Single
Nationality : Indian
CAREER OBJECTIVE:
• To work with a progressive and dynamic organization, where I will be able to utilize my skills and to learn more to make a significant contribution to the relevant industry.
SUMMARY:
• MCSE and CCNA certifications with14+ years of Professional Experience in IT.
• Ability to interact with variety of customers, partners, vendors, management and employees
• Good Knowledge in Networking and Network devices.
PROFESSIONAL EXPERIENCE :
• IT Administrator in Shafa Al Nahda Building Contracting from March 2019 to January 2021. (Project Location: Somaliland, Africa)
• Desktop Support Engineer in Bestserve Infotech LLC, Sharjah, UAE from Mar 2018 to February 2019.
• IT Support Engineer in Sarga Designs and Technologies, Kannur, Kerala, India from August 2016 to February 2018.
• System Administrator and ERP Coordinator in ESSA Engineering and Marine Services LLC, Ajman, UAE from June 2012 to May 2016.
• IT Support Engineer in Anjana InfoTech Computer Super Mart, Kannur Kerala, India from September 2006 to March 2012.
TECHNICAL CREDENTIALS & KEY SKILLS:
• Installation, Configuration and Maintenance Windows Servers 2008/2012/2016.Keeping server systems functioning smoothly.
• Experience managing Microsoft based infrastructure and operations, including Active Directory, Group policy, DNS/DHCP, IIS, Remote Access service, VPN, TCP/IP configuration in Windows Network Infrastructures
• Install/rebuild servers and configure software, hardware, peripherals, services, settings, directories, storage, and etc accordance with standard operational requirements.
• Contribute to and maintain system standards, Strong organizational, interpersonal and strong problem solving skills.
• Installing, configuring and troubleshooting, TCP/IP configuration in Windows Network Infrastructures.
• Configuration and Troubleshooting of ADSL wireless routers and access points.
• Installation, configuration and maintenance of Firewall and Wi-Fi managing devices.
• Configuration and maintenance of CISCO switches.
PROFESSIONAL EXPERIENCE IN DETAIL:
Shafa Al Nahda Building Contracting, Dubai, UAE from March 2019 to January 2021
Project: Berbera Port Expansion Works, Berbera, Somaliland
IT Administrator
Job Description: Responsible for effective provisioning, installation/configuration, troubleshooting, operation and maintenance of systems hardware, network and software and related infrastructure. And will ensure system hardware; operating systems, software systems and related procedures and providing high quality technical support adheres to company/client values.
Job Responsibilities include:-
• Responsible for planning, designing, implementation, enhancement and upgrade of network infrastructure in the site office and project facilities.
• Responsible for more than 50+ users Network
• Provide proactive monitoring, troubleshooting and investigation for network problem.
• Installing, configuring and managing Windows 2016 server.
• Active Directory, DNS and DHCP installation and configuration.
• Creating and managing user accounts, security groups and OUs in Active Directory
• Installing, configuring, updating and maintaining Microsoft Windows 10 and Application software
• Storage server administration (Windows server 2016).
• Installation and administration of Biometric Access control system.
• PABX installation and troubleshooting.
• CCTV installation and monitoring.
• Installing, Configuring, managing and monitoring Network Firewall.
• Unified Wi-Fi Manager installation and configuration.
• Network MFP printer installation, configuration and maintenance (HP, Samsung, and Sharp).
• CISCO switch installation and configuration.
• Installation and configuration of Wi-Fi Access Points (D-Link & Fortinet APs).
• Design, setup and configure wireless networking that supports open or secured.
• Perform system & security monitoring, verifying the integrity to identify possible instructions.
• Solving the issues related to software corruption and ensures minimum data loss.
• Monitoring Data Backup, Sharing and Security of storage server.
• Ensuring the security of the network and its access.
• Resolving hardware issues related to Desktops and Laptops.
• Provide end user support.
• Responding to inquiries from staff, administrators, service providers, site personnel and outside vendors and etc. to provide technical assistance and support.
• Create and maintain documents for IP address list, Asset list and equipment damage/lost reports.
Bestserve Infotech LLC, Sharjah, UAE from Mar 2018 to Feb 2019
Desktop Support Engineer
Job Responsibilities include:-
• Provide onsite support to users.
• Building, Configuring, Maintenance, Service, Troubleshooting, Updating, Installation and Recovery for Hardware/Software/OS.
• Planning and implementing network system in costumer site.
• Installation and maintenance of servers and workstations.
• Network cable pulling, RJ45 and RJ 11 termination, punching of network wall sockets and patch panel.
• Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers.
• Configuring network switches.
• VLAN configuration.
• Server Hardware upgrading (Processor, RAM and HDD) and health check.
• Resolving hardware issues related to Desktops and Laptops.
• Maintenance of laptops like RAM, HDD installation and replacement of motherboard and screen of various models.
• Update and maintain hardware inventory as per company policy
• Managing all IT related operations in the office network diagnose and repair Hardware/Software issues, Control the Servers in LAN.
• Communicating with Vendors for Software and Hardware requirements and handling IT Asset Management activities like keeping track of warranty, repairs and replacements of Desktops, Laptops, Pinter and projectors.
• Managing and monitoring the Antivirus software for all servers and clients.
Sarga Designs and Technologies, Kannur, Kerala, India from Aug 2016 to Feb 2018
IT Support Engineer
Job Responsibilities include:-
• Provide onsite costumer Support of Desktop, Laptop, Servers.
• Installation and configuration of various operating systems like Windows 7, 10, Windows Server 2008 and 2012.
• Installation and configuration of various application software and Antivirus.
• Server Hardware upgrading (Processor, RAM and HDD) and health check.
• Maintenance of laptops like RAM, HDD up gradation and replacement of motherboard and screen of various models.
• Email configuration (Microsoft Outlook)
• Network and Local Printers installation and management.
• Network configuration – Cabling, crimping of RJ45 and RJ11, punching of patch panel and wall socket.
• Diagnose and repair all Hardware/Software issues, ability to communicate with non-technical clients.
• Maintain a complete inventory of all hardware and software and updated it on a regular basis.
ESSA Engineering and Marine Services LLC, Ajman, UAE from June 2012 to May 2016
System Administrator and ERP Coordinator
Job Responsibilities include:-
• Responsible for more than 100 users Network
• Installing, configuring, updating and maintaining Microsoft Windows Server 2008 /2008 R2/2012
• Installing Application software, ERP software installation and administration.
• SQL Database table administration.
• Configuring and troubleshooting Networks - Wi-Fi & LAN/ WAN
• Installing, Configuring and managing AD, DHCP and DNS, monitoring Network Firewall, Routers, Switches, Wi-Fi & LAN Cabling, Data Backup, Sharing, Security
• Monitoring hardware functionality, operating system functionality, network administration and data handling.
• Day to Day support to end user including hardware and software.
• Giving support to finance department in year-end closing and developing audit reports for them to verify data.
• To plan, implement, manage, and monitor data security, backup and recovery methods
• Ensuring the security of the network and its access.
• Monitoring Attendance System
• Plan and manage upgrades to network hardware including commissioning of new equipment, firmware upgrades and replacement of obsolete equipment.
• Provide end user support remotely to our Site offices and Departments in other locations through Team viewer and Remote Management, establishment of VPN connections.
Anjana InfoTech Computer Super mart, Kannur Kerala, India from Sep 2006 to Mar 2012
Desktop Support Engineer
Job Responsibilities include:-
• Building, Configuring, Maintenance, Service, Troubleshooting, Updating, Installation and Recovery for Hardware/Software/OS.
• Computer Assembling, Networking, Maintenance, Servicing, Formatting, Installation of OS and software’s etc.
• Provide hardware and network support through phone and e-mail.
EDUCATIONAL QUALIFICATION:
• BSc Zoology from Kannur University, Kerala in 2003.
• Diploma in Computer Hardware and Networking Engineering from Relent Computer Education, Kannur, Kerala, India in 2006.
CERTIFICATIONS:
• Microsoft Certified System Engineer (MCSE).
• CISCO Certified Network Associate (CCNA) (CISCO ID: CSCO12958790)