HEMANTH GOPARAJ
Hyderabad, India • +91 8499908000 • hgoparaj1@gmail.com
SENIOR MANAGEMENT: HR & ORGANIZATION DEVELOPMENT
? Qualified senior HR management professional with over 24 years of experience in managing recruitment across India and the US for domains of IT / ITES, Financial Services and Manufacturing Industries.
? Proficient in formalizing, interpreting and implementing HR policies / regulations, performance management and HR process engineering / re-engineering, automating, customizing, modifying system module updates for generating various status reports.
? Skilled in managing HR operations encompassing competency development, manpower planning, talent acquisition, organization capability building, performance management, rewards & recognition, welfare measures, statutory compliances.
? Proven ability in conducting customized training & leadership modules and team building events for optimizing knowledge of employees.
? Adept at enhancing employee productivity, capability & quality enhancement. Well versed in conceptualizing training and development programs for improved productivity, capability and quality enhancement.
? Exposed to implementing several OD projects – leadership development, coaching, competency mapping, change management, climate studies and engagement studies based on organizational culture, vision and mission.
? Well versed in labor laws and manage hardcore unions including settlements and union negotiations.
? Launched new model of performance appraisal process.
? Adroit in aligning resource requirements to business objectives, restructuring deployments, managing HR budget, finalizing matrix, developing procedure flowchart.
? Visionary and decisive leader, noted for sound, practical management style and excellent organization, communication, presentation and interpersonal skills. Ability to lead and motivate large cross-functional teams to maximize productivity.
SKILL-SET
Strategic Planning • Operations Excellence • HR & Admin Management • Manpower Planning • Organizational Development
Leadership Development • Coaching • Mentoring • Compensation Management • labor Laws • Settlements & Union Negotiations
HR Policies & Procedures • Management Consultancy • Compliance Management • HR Business Partnership
Talent Acquisition & Retention • Change Management • Employee Engagement • Board Representation • Liaison & Coordination
Resource Optimization • Team Coordination & Building• HR Analytics & Metrics
WORK EXPERIENCE
Senior Director – HR & OD, Apr 2017 - Present
Organizational Dynamics and Decisions (Hyderabad, India)
Key Responsibilities:
• Involved in end to end management of HR related aspects of an organization involved in rendering HR and OD support to new organizations across India, few Asian Countries, Europe and Africa.
• Spearhead team efforts in preparing manpower plans and recruitment tools to ensure effective resourcing, business sustainability and consistent growth.
• Manage day to day operational aspects related to various departments under human resources, implement effective disciplinary and grievance procedures enabling seamless day to day business.
• Collaborate with other department heads on issues related to organizational design, job analysis and evaluation including implementing procedures related to recruitment, testing, promotion, transportation and termination of service.
• Recruit candidates aligned to organizational business requirements and follow up on inducting selected candidates.
Major Projects:
• Employee Engagement Study @ Berkadia Services Global and Indian Organizations
• Employee Climate study at Syscom Group, Hyderabad
• Total End to End HR support at Hinduja Global Solutions
• Recruitment Solution and Career Management Solution of Karvy Financials—Indian BPO
• Develop year long training curriculum with various modules designed based on competency exercise for Samsung Hyderabad
• Render recruitment support to organizations such as Syscom, Berkadia and Hinduja group in closing high recruitment targets on time in areas of Devops, Scrum Master, Mobile application development, Web Designing, UI/UX web development, Python Django, AngularJS (or Angular), and Node.js, Mean Stack.
• Assisting in Bulk Hiring in IT and Non-IT areas.
VP - HR, Month 2011 – Month 2017
Berkadia Services India Private Limited (Hyderabad, India)
Highlights:
? Significantly enhanced employee satisfaction by rolling out Employee Friendly Policies, Tuition Reimbursement programs, employee friendly Expat Program, employee engagement practices and Best Employee Benefit plans.
? Played key role in implementing several Employee benefit programs such as Parivaar - Suraksha Program designed for whole family Insurance Coverage and Children Education Development Program
? Actively involved in working on CSR initiatives – Disha – School for underprivileged; CRY, SOS?
Key Responsibilities:
• Designed and implemented Career Development Program including career pockets and career clusters in organization aimed at overall growth of team members
• Developed transparent work culture and 2-way feedback mechanism process. Designed and conducted Skip Meetings, Focus Group Meetings, Open House Sessions and Luncheon meetings to evaluate leadership gaps and implement effective remedial measures.
• Developed and implemented effective training plan for the senior management to take up future leadership roles in the organization. Partnered with MDI in designing curriculum for coaching.
• Coordinated with the Global Management committee in designing the organization into small, high-performance teams capable of setting up individual targets (‘Karya Sardhak’ program).
• Set up and ensured effective implementation of senior management collaboration program—Sayodhya
• Designed and developed L&D teams in Group companies in designing and delivering customized Employee Development programs as well as preparing training curriculums (PRDP, PREP, PDP and Manager Capability Enhancement Program).
• Ensured alignment of learning programs to 5 Point ROI umbrella—‘ALIBRO’. Set up strategic partnership with reputed institutes for implementing higher educational program for employees including external service providers and L&OD partners.
• Organized Train the Trainer Programs for line managers on basic HR aspects for implementing the same in day to day business transactions.
• Functioned as Strategic Advisor to CEO, business and functional heads on all aspects of people management. Assisted in development of business plans as required for specific HR and OD interventions.
• Rendered strategic HR consulting support including coaching, leadership and team development, change management.
• Guided functional heads and designed initiatives for identifying potential and high performing talent within the organization and developed nine box tool for succession planning.
• Functioned as Guide Coach and Mentor to the team to deliver high-quality solutions and services. Set up People Soft HRM Module in 2011 and Workforce ADP Technology.
Programs Designed & Implemented:
• Leadership Coaching
• Identification and development of high potential talent to build a pipeline of future leaders for the company - “Future Steps”.
• ‘GROW’ an assessment centre for developing future promising leaders
• Special training program for senior leaders – Emotions and Inspirations
• Psychometric Instruments “3S” (Emotional Intelligence, Social Intelligence and Spiritual Intelligence)
• Measurement scale for assessing Organizational Sustainability
• HR Ticketing Tool by Internal IT teams
• ‘WOLIBA’ to maintain work life balance for all employees
• Employee Forum and Women’s forum
DGM HR / National HR Head, Feb 2008 – Jul 2011
Karvy Insurance Broking Limited, (KIBL) (Hyderabad, India)
Highlights:
? Played key role in setting up metrics for all HR functions, training curriculums to train, coach and mentor, HR, L&D and OD budgets. Developed Innovation through Idea Forum, Kaizen and TQM.
? Initiated CDP Trackers for maintaining consistency in appraisal process. Partnered with KPMG and PwC in bench marking and aligning HR strategies with other competing companies.
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Key Responsibilities:
• Involved in rollout of Organizational Climate Surveys to identify and resolve gaps between employee expectations and organizational deliverables aimed at enhancing employee satisfaction.
• Participated in Organizational Climate Studies, Employee Engagement Surveys and rolled out Employee Engagement Surveys and Employee Engagement Surveys.
• Introduced new method of learning—Gamification for learning organizational values, culture adaptation exercise ‘Development Coach’ for employees.
• Enhanced employee productivity by rolling out new Appraisal Mechanism – Relentless Employee Development (RED), Year Long Appraisal process with monthly reviews.
• Functioned as Core Committee Member and Champion of the new Performance Appraisal Process – RED. Designed career path and succession path for Indian and US employees.
• Assisted the senior management in process transitions, mergers and acquisitions. Developed and implemented HR functions like design, strategy, ER, recruitment, L&D, OD, HR compliance and administration.
• Set up and ensured compliance to organizational policies to manage and retain talent. Implemented 9 Box model of Succession Planning and utilized competency mapping to evaluate Jobs at each level and function.
PREVIOUS ASSIGNMENTS
Sr. Manager, Videocon Industries Ltd, Hyderabad, Aurangabad, India (May 2002 – Jan 2008)
Personnel Manager, Arihant Industries, Delhi, India (Month 1998 – Month 2002)
Asst. Manager, Vishesh Informatics – SQL Star, Gurgaon, India (Feb 1993 – Apr 1998)
EDUCATION
• EFPM (PhD), Human Behavior & Organizational Development, MDI – India, Gurgaon, 2018
• Leadership Competencies Certification Course, Harvard Business School, 2016
• PGDBM, AIM, 2000
• MBA (HR), FMS – India, Delhi, 1993
WORKSHOPS & CONFERENCES
• Goparaj H. & Sharma, Radha R. SOS Village: The Enigma of Professionalization of Social Responsibility. icmis.net/aims-international/aims9, 2009.
• Goparaj H. & Sharma, Radha R. Effect of Monasticism and spirituality on Organizational leadership. SEFOD Conference, ISOL, FMS, 2010.
• Goparaj H. & Sharma, Radha R. Spiritual Actualization and Sustainable Development. The 16th Annual International Sustainable Development Research Conference, The Kadoorie Institute, Hong Kong. (inabsentia), 2010.
• Goparaj H. & Sharma, Radha R. Spiritual Actualization and Sustainable Development, 2010.
• Goparaj H. & Sharma, Radha R. “Bridging West and East on People Competencies: Evolving Triple S Model from the Ancient Literature and Applying it in Social Sector”. International Faith and Spirit, Arkansas, 2009.
MAJOR PUBLICATIONS
• Goparaj H. & Sharma, Radha R. 2018. "Rational decision making: Vedic perspective". International Journal of Sanskrit Research, Vol.4, Issue 1, Jan 2018
• Goparaj H. & Sharma, Radha R. 2018. “The Enigma at Arihant Industries”. IJMER, Volume: 7, Issue: 02, Feb 2018
• Goparaj H. & Sharma, Radha R. 2018. Organizational-Leadership-Practices-in-India. SAJMMR, Vol.8, Issue 2, Feb 2018
• Goparaj H. & Sharma, Radha R. 2011. “Bridging West and East on People Competencies: Evolving Triple S Model from the Ancient Literature and applying it in Social Sector”. International Faith and Spirit, Arkansas, 2011
• Goparaj H. & Sharma, Radha R. 2011. Emotional Intelligence Vedic and Modern Perspectives in Emotional Intelligence & Leadership, FEIL, Excel Books, 2011
• Goparaj H. & Sharma, Radha R. 2008. From Social Development to Human Development: A Case of SOS Village. Vision – The Journal of Business Perspective¸ Vol. 12 (1) Jan – Mar 2008.
• Goparaj H. Sthitah Pragna – Base of Emotional Intelligence – IIM Ahmedabad 2006.
• Goparaj H. Roots of Emotional Intelligence in Indian Mythology roots IIM – Ahmedabad 2006.
• Goparaj H. Emotional Intelligent Role of Human Resources Professionals creates winning instinct. Vol.22, Issue 12, Mar 2007.
PERSONAL PARTICULARS
Date of Birth: 01 November 1969 ~ Languages: English, Hindi and Telugu ~ Passport Details: P1168082 valid till 2026