Key Skills:
Excellent communication and interpersonal skills
Strong customer service orientation
Proficiency with hotel management software / PMS systems
Ability to handle guest complaints and resolve issues diplomatically
Good organizational and multitasking abilities
Professional appearance and hospitality etiquette
Fluency in English; additional languages (Arabic, etc.) are a plus
Qualification & Experience:
Diploma/ Graduate or equivalent
1–3 years of experience in front desk or customer service roles preferred