Hardware Engineer
Job Location : Dubai, UAE
Duties & Responsibilities:
• Act as the initial point of contact for end-users experiencing hardware, software, or network issues.
• Troubleshoot and resolve technical problems in a timely and professional manner, escalating complex issues when necessary.
• Install, Configure, and Maintain IT Equipment
• Assist in the setup, configuration, and deployment of desktops, laptops, printers, and other peripherals.
• Install and update software applications and system tools to ensure compatibility and security.
• Monitor and Maintain IT Systems
• Support the daily operation of network systems, ensuring stable and secure connectivity.
• Perform routine maintenance to identify and resolve performance bottlenecks or potential failures.
• User Account and Access Management
• Assist in creating and managing user accounts, email setups, and access rights based on organizational policies.
• Support IT Asset Management
• Track and update inventory of IT hardware and software assets.
• Ensure proper documentation, tagging, and movement of IT equipment.
• Assist in Network and Server Maintenance