Job Description

Sharjah Islamic Bank

Customer Relationship Officer

Job id: 606284

09 Dec 2025

Job Location

United Arab Emirates

Experience

5 to 8 years

Qualification Level

Graduate

Job Function

Customer Service / Telecalling

Skillset

Customer Service and good communication skills.

Preferred Jobseekers

Locally available candidates only apply for this job

Job Title: Customer Relationship Officer

Qualifications
Bachelor’s degree in Business Administration, Finance, Marketing, or related field
Knowledge of CRM software and customer service tools
Understanding of banking, finance, or service industry operations (preferred)
Strong communication skills in English; Arabic is an advantage


Requirements
5+ years of experience in customer service, relationship management, or similar role
Strong interpersonal and communication skills
Ability to handle challenging situations and resolve conflicts
Knowledge of CRM tools and MS Office applications
Professional and customer-focused attitude

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