Motivated and highly professional retail and Restaurant Hotel associate, a proficient salesperson with superior customer service abilities and hardworking team player with a strong career and responsibility that would allow me to contribute with a team environment or work independently at the highest level, to the company’s future prospects and development
PERSONAL PROFILE:
Nationality: Filipino
Height: 5’3
Valid passport holder
Language:
English
Basic Arabic
HIGHLIGHTS:
• Time management
• Adaptability
• Communication
• Self-motivation
• Customers Service Management
• Customer Satisfaction Enhancement
• Team building & Training
• Complaint Handling & Resolution
• Front-End Supervision
• Cost-Reduction Strategies
• Retail Operations Management
• Sales & Margin improvement
• Order Fulfillment
• Business-to-Business & Business-to- Consumer
KEY COMPETENCIES:
• Strong personality
• Creative
• Excellent spatial organizer
• Bilingual in English n basic Arabic
• Have a strong numerical ability
• Honesty and integrity
• Strong written and verbal Communication skills
• Good judgment
• Stress tolerance
• Problem solving
• Accuracy and attention to detail
• Able to work under pressure
• Customer service orientation
PROFESSIONAL EXPERIENCE:
CASHIER, STOREKEEPER, BARCODE GENERATOR, INVENTORY CLERK, MERCHANDIZER
BAIT AL EIZ SUPERMARKET (part time) Sharjah
AL BAHRAIN SUPERMARKET (part time) Ajman
AL REHAB HYPERMARKET Ajman
• Handled cash registered and POS
• Produced reports that identify inventory adjustment
• Supervise material flow and storage
• Gather info about shortages
• Keep track of bins and pallets
• Organized physical inventory counts
• Reviewed stock in advance of arrival of new stock and made room for shipment
• Monitoring of nearest expiry item
• Removed damaged items from stock and adjusted tallies
• Checked and Encode new item to generate new bar code in the system
• Merchandised goods for best customer satisfaction
BAR CODE GENERATOR, SYSTEM ANALYST, STOREKEEPER, INVENTORY CLERK, CASHIER
MAJID LEBNAN SUPERMARKET Sharjah
• Responsible for the complete cycle of a new modified system, from analyzing existing arrangements to implementing system.
• examine current systems
• talk to users (requirements gathering)
• produce specifications for new or modified system
• cashiering, handling POS
• encoding accounts and LPO [List of product order]
• Merchandised
• Use PDT (portable data terminal) a stock keeping device to know the amount and availability of the item. And for inventory purposes.
SALES REPRESENTATIVE, MERCHANDISER, BARCODE GENERATOR (Garments, Accessories, Cosmetics) 2011-2013
MOJO TRADING (UNION COOPERATIVE SOCIETY) Dubai
• Encoding and preparing Barcode’s
• Purchasing Accessories
• Maintaining Target sales monthly
• Meet and Greet customers
• Display products in showroom
• process sales transactions and records
• Prepare sales slip
• Total purchases, receive payment, make change or processes credit transaction
• Recommend, select, and obtain merchandise based on customer needs and desire
• Demonstrate use of merchandise.
• Arranged and displayed merchandise to promote sales.
• Maintained records related to sales.
• Wrap merchandise.
• Maintain shelves, counters, and tables
SALES STAFF (Merchandiser)
CORTEIFEIL SHOP Batuta Mall (dubai)
•managing a profit Centre with different revenue streams
•Reporting to the General Manager-Sales.
•Responsible for the marketing and sales of various products and services.
•Key areas of responsibility include leading and motivating a team to deliver agreed results as well as building and maintaining excellent relationship with the customers.
•A strong track record in sales management, customer relations and account management will be a prerequisite.
GUEST INFO. DESK CLERK/DRY GOODS SALES CLERK/CASHIER, promoted – PRICING & POSTING CLERK, CHECKER
EUNILAiNE SUPERMARKET (2008)
•Receive, Direct and relay telephone messages and fax messages.
• Greet customers & answers inquiries from persons entering establishment.
• Receive payment by cash, check, credit cards, vouchers, or automatic debits.
• Count money in cash drawers at the beginning of shifts to ensure that the amounts are correct and that there is adequate change.
•Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or scanners.
•Stocks shelves, and mark prices on shelves and items.
•Resolve customer complaints.
•Encodes Bar code.
FRONT LINER CASHIER, FOOD ATTENDANT, RECEPTIONIST, ASSOCIATES
REBECKS BILLIARDS & RESTAURANT (2007)
BAYWALK PANAY CALIPAY (2006)
PALMS COUNTRY CLUB HOTEL (2004)
FAZOLI’S ITALIAN FOOD RESTAURANT (2002)
JOLLIBEE EDSA CENTRAL (1999)
JOLLIBEE LANDMARK food court (1998)
•Maintain reception area.
•Escort customers to their table.
•Attend customers politely as what they need.
•Check with customers to ensure that they are enjoying their meals and take appropriate action to correct any complaints.
•Well-trained of handling customer complaint
EDUCATIONAL ATTAINMENT:
ADAMSON UNIVERSITY BSBA Maj. in Management (Under grad. Batch ‘95)
STI COLLEGE
BS in Comp. Programming
Maj. in Business Programming
(Batch ‘97)
JOSE RIZAL UNIVERSITY BACHELOR of Commerce Maj. in Computer Science (Under grad. Batch ‘99)
Seminars Attended:
• Standard cleaning of utensils
• Standard servicing of coffee and cookies
• Standard serving of Wine and Beverage
• Internet Course in National Education Center
• Overall courses in Computer Science
• system technology
• Diploma 400 hours and English as a secondary languishes
Other Position achieved;
SK SECRETARY (1994-95)
On the Job trainee: (1997)
HRD ENCODER, MIS IT STAFF
VBP GROUP OF COMPANIES: DERM CLINIC
• Responsible for supplying accurate documentation.
• Inputs data in the system, which includes personal records of the clients
• Perform other task
Character References
Available upon request