MUZAKKAU BIN ZAINI
Phnom Penh, Phnom Penh 120109 | 855 85727218 | muzakkau@yahoo.co.uk
SUMMARY
Goal-oriented senior management offering more 20 years of experience overseeing top-level operations. Decisive and hardworking leader with in-depth understanding of complex business issues, policy development and process updates. Demonstrated success in operations, team and change management.
SKILLS • Market access and expansion • Profit & Loss
• Controls systems enhancement • Capital expenditures
• Operating budgets • Cash Flow analysis
• Business development • Corporate leadership
EXPERIENCE
11/2017 to 04/2021 Head of Operation/Acting CEO
CAMTOWERLINK Communication Co. Ltd — Phnom Penh, Cambodia
• Specialization:Corporate Strategy/Top Management.
• Oversaw budgetary and financial activities and implemented strategies to grow business and profits.
• Led organization by establishing business direction and actualizing operational plans to meet goals.
• Cultivated successful business culture focused on performance optimization and goal attainment.
• Built high-energy, forward-thinking team to modernize legacy operations and keep organization agile in changing conditions.
• Analyzed and determined courses of action to align operations and revenue performance with organizational goals.
• Established and oversaw strategic business actions and streamlined operations.
• Controlled business direction changes and provided support during restructurings.
• Engaged operations team to assess current operations and contribute to strategic revitalization for expansion into new market.
• Discussed external industry perspectives to deliver measurable
improvements in business decision and risk management.
01/2007 to 01/2012 Operation Director (Business Owner)
Mesra Group Sdn Bhd — Sarawak, Malaysia, Malaysia
• Industry:Telecommunication Specialization:Design, Construct and
Maintenance Base Station.
• Motivated and supported field workers completing work to increase work quality and team productivity.
• Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
• Coordinated schedules and day-to-day activities of crew to satisfy project
needs.
• Assigned work to employees based on project requirements and individual team member strengths.
• Reviewed daily financial reports and reconciled accounts to keep
information current and accurate.
• Estimated materials and labor requirements to complete jobs within budgetary and timeline requirements.
• Evaluated operational trends and proactively adjusted strategies to
maintain alignment between performance and objectives.
• Collaborated with key stakeholders to guarantee project outcomes met or exceeded expectations in terms of scope, timeliness and quality.
01/2005 to 01/2007 Director of Marketing/Operation
IK Chin Travel & Service And Bhd
• Created and implemented traditional marketing campaigns.
• Developed and deepened professional relationships with vendors, negotiated contracts and monitored performance.
• Analyzed competitive environment and consumer trends to stay on top of changing market environments.
• Devised innovative strategies to drive customer engagement.
• Applied market knowledge and customer insight analysis to drive sales through targeted promotions.
• Developed and implemented strategic marketing campaigns, including site promotions and engaging digital content.
• Guided and motivated marketing team to tackle continuous improvement objectives, streamlining processes and controlling costs to spearhead highly profitable division.
• Researched market competitors to identify potential new products and service opportunities.
• Optimized marketing approaches to capitalize on new market trends and capture new customer groups.
01/2000 to 01/2005 Operation/Finance Manager - Report Direct to Owner
Santubong Kuching Resort (600 Rooms) Sheraton Manikar Beach Resort (500Rooms) Labuan, Malaysia
. Operation Management - Business Strategy.
• Approved and qualified applications for financing, closed sales contracts and cross-sold insurance products while complying with state laws.
• Addressed ways to improve internal control processes and accounting procedures.
• Compiled, interpreted and verified crucial financial data, both actual and projected.
• Drafted monthly operation summaries, identified cost savings and
communicated results to regional managers.
• Initiated vital financial processes by setting up vendor information and payment structures, defining operational expenses, managing bank accounts and reconciling accounts.
• Reviewed applications against established parameters to determine
approval, rejection or modification requirements.
• Assisted upper management with special company restructuring projects.
01/1993 to 01/1998 Finance and Admin Manager
Brunei Construction Pt. Ltd
• Construction Specialization:Financial Management - Cost accounting :Personnel Management- Human Resource.
• Implemented internal controls to safeguard assets and increase accuracy.
• Reviewed and approved expenditures to enforce budget adherence.
• Tracked and documented expenses to maintain operations within budget.
• Prepared financial statements and activity reports and completed company's annual audits within expected timeframes.
• Interviewed prospective employees and assisted leadership to finalize hiring decisions.
• Evaluated budget plans and current costs to project trends and recommend updates.
• Researched historical financial and operating records to establish budgetary benchmarks and formulate long-term financial management strategies.
• Reviewed applications against established parameters to determine approval, rejection or modification requirements.
EDUCATION AND TRAINING
01/1991 Diploma: Busines Studies/Administrative Management, Marketing/Accounting
University of Technology Mara — Sarawak Malaysia
Advance Skill:Financial Management, Operation Management, Sale and
Marketing, Field Operation Maintenance Management and Business
Development.
PERSONAL INFORMATION
ID No. : 640721-13-5593
Passport : K 41422882
Nationality : Malaysia
Date of Birth:21st July, 1964
LANGUAGES
English - Spoken and Written
Malay - Spoken and Written