Amjad Ali Shaikh
Associate Consultant
Mobile: +971527697860
Other :+919930564218
Email : shaikhamjad52@yahoo.com
CAREER OBJECTIVE
Seeking a position to utilize my technical and leadership skills and abilities in the Information Technology
Industry, a job where growth prospects are unlimited and individuality is recognized by work, and to achieve
professional satisfaction by meeting higher responsibilities and involving in competent work areas.
PROFESSIONAL SUMMARY
? Over 3.9+ years of experience as a Citrix administrator and implementation (Xendesktop, XenApp), Nutanix.
? Well versed knowledge in XenApp 7.6, 7.15, 19.12 implementation and administration of Citrix servers,
Windows servers.
? Proficient in Handling Citrix Infrastructure issues.
? Publishing New Application & Desktop based on requirements via Citrix XenDesktop.
? Working on Nutanix concepts – Snapshots and Administration.
? Hands on experience on Microsoft 2008, 2012, 2012R2 and 2016 servers.
? Configuration of Citrix server policies, load management and also Got trained on ITI.
? Active Directory Services; Active Directory Group Policy Objects (GPO); Group Policy Management
Console (GPMC), DHCP and DNS.
? Experience in administrating windows terminal server, group policy management and active directory
environment.
? Creating and managing Citrix user profile and providing access level according to requirement
? Administrating Citrix License Server.
? Taking care of Server administration tasks such as Creation of User & Group accounts, assigning of
permissions to resources, configuring group policy, configuring shared drive access and restricting its
usage.
? Working on Requests and Incidents for troubleshooting Xen desktops and windows servers related issues.
? Troubleshooting issues (profile, application& desktop accessibility, login, performance) on regular basis
? Managing daily checklist and incident analysis reports.
? Preparing SOP (Standard Operations Procedures) and sharing it with customers and internal teams for
resolving issues.
? Escalation and coordination with other domains for unresolved incidents.
? Diagnose the root cause of the problem and correct the problem by coordinating with CITRIX OEM Support.
? Taking care of all Servers, recreating profiles & providing shared folder access.
? Upgrading Xen Desktop 7.6 to 7.15(LTSR) and 7.15 (CU2) to 1912
? Creating a machine Catalog and delivery groups.
? Reallocation of licenses on the license server when the license server is changed
? Knowledge of Citrix ADC (Netscaler)
? Creating Vdisk within Provisioning Services and assigning updated Vdisk to the target Devices post
completion of desired changes on Master Target Device - Vdisk.
? Creating Vdisk in store in PVS 7.6, Assigning Vdisk to Master Target Device, performing changes,
assigning Updated Vdisk to the virtual systems (windows server 2008)
? User account creation
? Working and resolving incident tickets in the queue within the SLA time
? Generate reports monthly as per client requirements (like CPU, memory utilization, availability reports)
? Deploying Operations related changes in the prod and test environment
? Server maintenance activities like housekeeping, monitoring resource consumption, coordination for
patching related activities
? Perform tasks related to incident, problem and change management
? Merging existing Vdisks, forming single Vdisks and deleting Old Vdisks
? Assigning dedicated desktops to users
? Resolving an issue with the systems which were booting for Vdisk if I see any issues
? Escalating P1 and P2 Incidents based on Severity and working with different teams to resolve incidents
within the SLA and sending out communication mail/report of the incident to the management
? Configuring & Managing Storefront
? Good knowledge on Windows Server 2008, 2012, 2016,2019 and Windows 10 multi-session.
? Working on Citrix App layering and Managing around 400 application.
WORK EXPERIENCE
Present
Organization: Infosys Pvt Ltd, Pune
Designation: Associate Consultant
Period: Nov 2021 to till date.
Previous
Organization: Tata Consultancy Service (Mbit Payroll), Mumbai
Designation: Senior Citrix Administrator
Period: Dec 2020 to Nov 2021
Organization: Anunta Technology Management Services LTD,
Mumbai Designation: Citrix Administrator
Period: July 2018 to Dec 2020
TECHNICAL SKILLS
? Citrix Administration 6.5, 7.6 ,7.15 & 1912 & Citrix Cloud
? Operating Systems : Windows 10 multi-session, Windows 2008-2019 and R2 Servers.
? Working on Provisioning technologies such as MCS,PVS and Citrix App layering.
? Monitoring disks spaces, disk status, disk failures, disk space usage, and log files.
? Creating & managing Nutanix Cluster – Managing VMs.
? Installing and configuring DNS&DHCP, Patches and Service Pack Installation, Remote Desktop and
Troubleshooting.
? Assigning the IP address Via DHCP server and maintaining.
? File Server Administration
? Basic DHCP Administration
ROLES & RESPONSIBILITIES
? Installation, Configuration of XenDesktop Server and Citrix client tools
? To administer and support Citrix XenApp applications, 6.5
? To administer and support Citrix XenDesktop applications, 7.6, 7.15, 7.19 and citrix cloud
? Work on Daily PVS and MCS issues.
? Performing UAT as per the client requirement and promoting the changes into production through PVS &
MCS.
? Work towards RCA with OEMs (Citrix, Microsoft) for Major issues.
? Administrations of Citrix XenApp & XenDesktop farms.
? Configuration of various Citrix policies as per the requirement from customer end.
? Citrix & Terminal server license management.
? Review the event logs for errors and troubleshoot accordingly.
? Installing the terminal services licensing (RD licensing).
? Creating Citrix profiles, policies and procedure. Generating policies for printing and load balancing.
? Installing Citrix & application related patches on the servers via installation manager
? Installing VDA for Server OS and Desktop OS machines.
? Hands-on experience in creating machine catalogs and delivery groups
? Reverting Vdisk version immediately if anything went wrong with effect of new changes.
? Create and configure XenDesktop administrator accounts and their permissions.
? Managing users and Groups in active directory.
? Troubleshooting ICA connection issue.
? Performing daily checks remediated violations on production servers across the Site.
? Performing disk cleanup for windows servers.
? Managing Nutanix cluster.
? Building, Configuring & Deploying VM servers through Templates & cloning the server.
Education
Qualification Board Year of
passing Aggreg
ate
School/ College
B.E. University of
Mumbai
2018 6.37 Theem College of
Engineering
H.S.C Maharashtra State
Board
2014 61.85% St. Rocks College
S.S.C. Maharashtra State
Board
2012 77.45% St. Francis D’Assisi High
School
Personal Strengths
? Have a temperament for handling customers with care.
? Good team player
? Self-Motivated
? Capable to guide all the team mates
? Involvement in organizational activities
? Flexible to work in different environment
Personal Details
Name : Amjadali Shaikh
Languages known : English, Hindi, Marathi.
Date of Birth : 22/06/1995
Current Address : Flat no 1003,Shaikh Abdullah Building ,Al Sharq ,Al shuwayeein, Sharjah
Declaration
I hereby declare that the information furnished above is true to the best of my knowledge.
Place :
Date :
Amjad Shaikh