Job Description

Chaturvedi Software

Telecaller

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Job id: 341587

18 Nov 2020

Job Location

Bahrain

Experience

2 to 4 years

Qualification Level

Graduate

Job Function

Customer Service / Telecalling

Skillset

Telecalling, Good communication skills

Jobseeker Nationality

Jobseekers from any country

Telecaller

Job Location : Bahrain

Responsibilities:

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and generate leads
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information

Requirements:

• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints
• Graduation in any field
• Must be in Bahrain

Interested candidate can apply with your updated resume

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