Job Description

Equilibriumme

Front Desk Receptionist

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Job id: 352135

17 Feb 2021

Job Location

Bahrain

Experience

2 to 5 years

Qualification Level

Graduate

Job Function

Secretary / Front Office

Skillset

Receptionist, Welcoming guest, Attending calls

Jobseeker Nationality

Jobseekers from any country

Front Desk Receptionist

Job Location : Bahrain

Job Description :

• The Receptionist manages customer visits and inquiries, as well as assists with administrative tasks as requested by Manager/s.

Duties and Responsibilities:

• Answer and direct all calls in a professional, friendly manner and take complete and accurate messages with the current date and time and deliver messages to the appropriate party as soon as possible. Provide the Equilibrium Pilates services, products and fees if necessary.
• Greet all incoming clients, youth, and visitors with a warm and friendly welcome and manage check-in process for appointments and classes
• Perform data entry of new client profiles and update existing ones in membership database
• Check-in for class, training, or appointment, complete and/or update client information in membership database
• Provide excellent customer service to all Fitness Clients, Youth students, Parents, and Coaches and manage client relationships
• Address and resolve customer questions and issues and maintain contact logs as necessary in membership database
• Sort and distribute incoming mail, packages, and other correspondence
• Maintain, clean and organize the reception areas, studio equipment and studios as needed
• Monitor retail merchandise including selling clothing, fitness accessories and any stocking merchandise and other duties as directed by the manager
• Receive and process registrations for classes, training appointments, etc.
• Receive and schedule appointments for all classes using MindBody website or application and following studio protocols.
• Process all sales of classes, trainings, memberships, etc. at cash register
• All cash payments to be deposited every week or end of each month
• Close out cash drawer daily and prepare shift close report for manager’s review.
• Assist with creating and updating Excel spreadsheets and graphs
• Update and help maintain social media platforms and blog posts
• Assist with email marketing and client relationship management projects
• Using Tally software, all sales and expenses entry have to be recorded in daily or monthly basis.
• Financial sales report to be prepared and submitted each month and year.
• Performs other duties as assigned

Requirements :

• College Graduate
• Knowledge in basic accounting job and software such as TALLY Erp.9
• Excellent verbal, written, communication, and interpersonal skills
• Exceptional organizational and multi-tasking skills and ability to prioritize work flow according to immediate demands in a fast-paced environment
• Excellent skills with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), above average skills with Microsoft Publisher (or other desktop publishing software).

Note : Only shortlisted candidates will be contacted

Interested candidate can apply with your updated resume

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