Job Description

RAK Airport

Training Officer

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Job id: 416324

14 May 2022

Job Location

Ras Al Khaimah, United Arab Emirates


3 to 10 years

Qualification Level


Job Function

HR / Industrial Relations / Training


Prior experience of implementing the learning and development cycle

Jobseeker Nationality

Jobseekers from any country

Training Officer

Job Location : RAK

Job Purpose :

• Responsible for conducting the company's training needs analysis, designing training plans and courses to meet the outcomes of the analysis.
• Mapping of the company's key business processes to identify key areas of improvement to ensure
• efficiency.
• Align the rules and regulations pertaining to Training requirements at the airport according to the regulations of GCAA and other applicable regulations.

Responsibilities and Duties :

• Develop training course objective, course outlines, lesson plans, evaluation plans, training programme, trainers guide, learners plan, assessment plan and risk assessment to ensure that all training is up-to-date and meets the standard of practice as per the applicable regulatory authorities.
• Responsible for planning the Annual training calendar. Liaising with department heads for effective implementation.
• Liaising with existing staff to clarify job descriptions and related expectations.
• Drafting instructional manuals, coordinate with HOD’s for drafting training-related materials, and other relevant documentation.
• Administering regular, detailed needs assessments to identify skills deficits within the organization.
• Liaising with HOD and HR in setting the required training for new joiners and ensuring that the training is delivered timely and as required.
• Addressing skills deficits through tailored in-house training programme.
• Coordinating external training as the need arises.
• Carry out periodic inspections/observations of employees’ on-the-job performance and bring any concerns or deviations to the standard operating procedures to the respective department head.
• Provide guidance and advice to employees with the explicit aim of improving their orientation and training.
• Adheres to strict confidentiality as applicable in accordance with the HR policy. Develops and manages training objectives and initiatives.
• Develops and implements training programs.
• Performs skill gap analysis for employees.
• Scheduling of training to minimise the operational and budgetary impact
• Responsible for coordination of annual department training needs assessment and for the processing of all training requests.
• Performs other duties as required.

Knowledge, Skills and Competencies:

• Train the Trainer certification
• Qualification in Instruction and/or learning design is advantageous.
• Good computer skills; proficient in using Microsoft Office packages specifically MS Word, MS PowerPoint, MS Excel and MS Visio
• Advanced knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• Demonstrable experience as a training officer.
• Proven track record of boosting company growth through training.
• Knowledge of all relevant performance tracking software and indices.
• Excellent verbal and written communication.
• Ability to diagnose training needs and provide the appropriate training methods and programs
• Strong desktop and in-person research, presentation, and reporting skills.
• Good interpersonal and supervisory skills with an ability to lead, coach, and manage others.
• Experience in the aviation industry is an advantage.
• Energetic, determined, and highly capable disposition.

Educational Profile and Experience:

• Bachelor’s Degree in Human Resources, Psychology, Industrial/Behavioural Science or related qualification.
• Minimum 3 years’ experience in a learning and development environment Work experience in aviation as well as exposure to GCAA regulations would be advantageous
• Prior experience of implementing the learning and development cycle.
• Good understanding and experience with lean methodology as well as the use of various quality-improvement tools such as value stream mapping, process analysis, workflow documentation, data gathering and statistical analysis.

Physical Demands:

• Must be physically fit

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