Job Description

Brecks Group

Customer Service Executive

Job id: 554596

28 Nov 2024

Job Location

United Arab Emirates

Experience

1 to 2 years

Qualification Level

Graduate

Job Function

Customer Service / Telecalling

Skillset

knowledge of PC components and IT products

Jobseeker Nationality

Jobseekers from any country

Customer Service Executive

Job Location : UAE

Responsibilities:

• Communicate with customers via phone, email, and chat.
• Provide knowledgeable answers to questions about products, pricing, and availability.
• Work with internal departments to meet customer's needs.
• Data entry in various platforms.

Requirements:

• At least 1-2 years of relevant (customer service) work experience.
• At least 1 year of experience in a call center.
• Updated knowledge of PC components and IT products.
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
• Efficient typing skills (to be tested during the interview).
• Ability to multi-task, organize, and prioritize work.

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