IT Executive
Job Location : UAE
Key Responsibilities:
• Solve all hardware and software issues promptly, documenting solutions to maintain high operational standards.
• Provide exceptional customer service by responding to user inquiries and resolving problems efficiently.
• Collaborate with suppliers to resolve complaints and achieve desired results.
• Ensure employees are trained to utilize various systems effectively.
• Perform regular backups to prevent data loss.
• Maintain secure access control over all points of entry.
• Monitor servers, including PMS and Antivirus Server.
• Verify software licenses for each server.
• Troubleshoot Windows network and sharing resources.
• Install and troubleshoot printers.
• Configure Microsoft Outlook settings.
• Collect CCTV recordings as requested by management and facilitate SIRA inspections.