Service Advisor
Job Location : UAE
Key Responsibilities:
• Evaluate and receive customer vehicles according to Royal Swiss Auto’s guidelines and procedures.
• Determine customer needs and encode those requirements into CRM.
• Consult and conclude the final agreement of the repairs required.
• Clarify the scope of repair to the customer and produce damage and repair calculations.
• Effectively follow up and oversee progress for each job order in the CRM.
• Prepare the invoice, update the customer on the final payment, and prepare the vehicle for handover.