Job Description

Time Global Shipping

Customer Service Executive

Job id: 561473

11 Jan 2025

Job Location

United Arab Emirates

Experience

2 to 3 years

Qualification Level

Diploma; Graduate

Job Function

Customer Service / Telecalling

Skillset

Customer Service, Good communication skills

Jobseeker Nationality

Jobseekers from any country

Company Name – Time Global Shipping

Relevant Experience – 2 to 3 years in UAE

Handle customer inquiries and complaints in a professional and timely manner

Provide accurate and timely information about products and services

Identify customer needs and find solutions to customer issues

Maintain customer database and records
Follow up with customers to ensure their satisfaction

Respond to customer inquiries via phone and email

Track customer complaints and provide feedback to management

Proactively suggest new products and services that could benefit customers

Provide excellent customer service in person and via telephone

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