Job Description
Summary: Provide exceptional service to guests during banquets and events by ensuring efficient and professional food and beverage service. Assist in setting up and breaking down banquet areas, and deliver a positive guest experience.
Key Responsibilities:
Service: Greet and assist guests in a courteous and professional manner. Serve food and beverages according to banquet/event specifications.
Setup & Cleanup: Set up banquet areas, including tables, chairs, linens, and tableware. Clean and reset tables and banquet spaces as needed.
Coordination: Work closely with banquet staff and kitchen team to ensure timely and accurate delivery of food and beverages.
Guest Interaction: Address guest inquiries and requests promptly and effectively. Handle any issues or complaints with professionalism and tact.
Compliance: Follow all health and safety regulations, including proper food handling and sanitation practices.
Support: Assist with event setup and breakdown, including moving furniture and equipment as required.
Qualifications
Luxury Experience: You have a proven track record in a luxury hospitality environment - luxury hotel, high-end restaurant, showcasing your ability to deliver sophisticated and discreet service that exceeds guest expectations.
Exceptional Skills: Your communication and interpersonal skills are exemplary, allowing you to engage with guests in a refined manner that enhances their experience.
Operational Knowledge: You’re proficient in luxury hotel operations and management software, with a solid understanding of sophisticated service protocols that ensure smooth operations.
Educational Background: A relevant educational qualification, such as a Bachelor’s degree in Hospitality Management or equivalent experience, is preferred, aligning with our commitment to excellence.
Great Personality: At DELANO Dubai, personality and experience are equally valued. We celebrate individuality and authenticity—we want you to bring your unique self. Embracing diversity in all its forms, we provide opportunities for our personal and professional growth. If you have passion, the right attitude, and that essential spark, together, we can create memorable experiences.
As a Waiter / Waitress - Banquets at DELANO Dubai, you will be an essential part of creating extraordinary experiences for our guests. Your exceptional service, attention to detail, and commitment to delivering the highest standards of luxury hospitality will ensure that every banquet event runs seamlessly. With your professionalism and dedication, you will contribute to making each occasion at DELANO Dubai truly unforgettable.