Key Responsibilities:
• Conduct new joining and induction formalities for new Backoffice & Retail employees, ensuring a smooth and efficient onboarding experience.
Prepare employment contracts for new joiners and other letters in support of promotions and grade changes.
• Support all administrative HR responsibilities for employees which include but are not limited to complete and accurate maintenance of confidential records in the system and in the files so they are always up to date and readily available when required and comply with Audit requirements.
• Initiate and support HR initiatives and improvements in alignment with the team to increase departmental efficiency, provide best in class service to the organization, and ensure file and system data integrity.
• Support the PRO team in visa processing formalities with the authorities and obtain up to date information regarding changes implemented in their policies and procedures.
• Continuously build on HR knowledge to be seen as a competent and accepted contact partner able to influence the organization and senior stakeholders.
• Provide high support on Employee Relations and grievance matters ensuring high engagement at all times.
• Manage and maintain vendor and supplier relationships for services based on HR Management team requirements, ie Insurance.
• Ensure employee exit formalities are completed as per the employee exit checklist and HR processes.
• Ad-hoc support to the HR team and employees with projects, activities, or tasks as needed.
Key Relationships:
Regional: HRMs/ External Vendors/
Local: All employees/HR Team/ PRO/Finance and Office Management
Knowledge, Skills and Abilities:
• Knowledge of local employment laws
• Excellent interpersonal and communications skills, with the ability to influence internal and external business partners in all levels of the organization.
• Ability to work on several projects simultaneously.
• Ability to work independently and make decisions with limited direction and under tight deadlines.
• Exceptional planning, follow-up, and organising skills.
• Strong personal and work ethics.
• Advanced MS Office skills including Word, Excel and PowerPoint.
• Ability to read, write and speak English fluently.
Requisite Education and Experience / Minimum Qualifications:
• University degree, preferably with an HR focus. CIPD or SHRM will be a clear advantage.
• Minimum 2 years of HR experience at a generalist level.
• Background in retail or sports industry in a company of 200+ employees will be given preference.
• Working experience in SAP is an advantage.
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