Supervise and manage front office operations, including greeting and assisting guests.
Coordinate with different departments to ensure seamless communication and service.
Handle guest complaints and requests in a professional and timely manner.
Oversee the check-in and check-out process, ensuring all procedures are followed.
Qualifications:
Proven experience in front office or customer service roles, preferably in the hospitality or corporate sector.
Strong organizational, communication, and leadership skills.
Ability to manage multiple tasks and work in a fast-paced environment.