Key Responsibilities:
Handle guest reservations, changes, and cancellations promptly and accurately.
Provide excellent customer service by responding to inquiries regarding room availability, rates, and hotel services.
Assist guests with booking procedures, ensuring all information is accurately captured.
Collaborate with other departments to ensure smooth coordination of reservations and guest requests.
Qualifications:
Previous experience in reservations or customer service (preferably in hospitality).
Excellent communication and interpersonal skills.
Strong attention to detail and organizational abilities.