Check in guests, answer phones and take reservations.
Respond to guest complaints, requests and emergencies.
Process invoices, post checks to vendors and distribute employee checks.
Reconcile accounts.
Balance the cash drawer and log receipts.
Investigate and resolve out-of-balance accounts.
Keep accurate financial records and ledgers.
Help prepare for forecasts and audits.
Skills:
Strong customer service skills
Knowledge of safety and security procedures
Advanced math and bookkeeping skills
Ability to perform computer-based tasks such as data entry, accounting, word processing, invoicing and billing
Attention to detail and organizational skills
Time management and multitasking skills
Excellent verbal and written communication skills
Ability to solve problems and diffuse tense situations
Experience with accounting and facilities management software
Excellent math skills
An eye for detail
Good problem-solving skills
Strong customer service skills
The ability to multitask
Strong written and verbal communication skills
Availability to work overnight
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