• Develop and oversee all functions of the IT Department.
• Maintain current licenses and permits as prescribed by your jurisdiction for your division.
• Develop the annual budget and targets for areas under your supervision.
• Provide on-going communication to all areas within your division regarding policies, programmes and procedures.
• Ensure all operating procedures are properly implemented within your division.
• Review and modify operating manuals within your division as required.
• Ensure that all hardware and software systems in the hotel are performing well at all times and to take immediate action in case of system breakdown.
• Ensure the Hotel operation is equipped with adequate hardware and software, in order to obtain efficiency in information flow.
• Coordinate and review all hardware and software systems to ensure they have the proper maintenance contracts with the proper parties, schedules of maintenance are adhered to and the systems are working well after maintenance.
• Coordinate and provide adequate training for all users, related to the software they use.
• Ensure all hotel data is backed up periodically and back up discs / tapes are secured.
• Work closely with the Finance department on any special projects required to enhance the reporting requirements in the Hotel.
• Work closely with Director of Finance to fully utilise the computer systems.
• Review passwords on a periodical basis to ensure data security and delete or change passwords as necessary.
• Maintain a schedule of periodic audits of Hotel computers to check for unauthorised use or unapproved software.
• Maintain your knowledge with the development of information technology hardware and software, especially in a fast changing computer technology.
• Print and prepare any reports as requested, such as month end reports, etc.
• Maintain the inventory of Computer Hardware and its specification.
• Assist the Finance department in the preparation of computer hardware and software budgets and propose any plans for upgrades and improvements as required.
• Monitor department spending and recommend corrective actions as necessary.
• Review and negotiate tender documents and vendor contracts as necessary.
• Obtain information and knowledge to keep abreast of industry practice, technological and advancement, new methods, equipment and materials.
• Oversee all purchasing, receiving and inventory practices and exercise risk management to prevent improper handling, damage, spoilage or theft of inventory items.
• Ensure the best candidates fill vacancies by participating in the recruitment of Employees under your supervision.
• Carry out probationary reviews and performance appraisals as required and review all appraisals for underperforming Employees.
• Identify training opportunities and ensure training objectives are met within your division.
• Address issues with regard to Employee misconduct and disciplinary action as per HR procedures.
• Review payroll costs for your division and make recommendations where appropriate.
• Attend and coordinate regular meetings including management and departmental meetings for areas under your supervision.
• Coordinate functions and activities with regional, divisional and corporate offices as appropriate.
• Maintain a complete understanding of the Employee Handbook and adhere to regulations contained therein.
• Maintain a complete understanding of the Hotel’s policy relating to fire, safety and health, and ensure all precautions are taken to safeguard against incidents for areas under your supervision.
• Perform other assignments to meet business needs as directed by your superiors.