Typist
Job Location : Sharjah, United Arab Emirates
Key Responsibilities :
• Accurately type and process documents related to Tawjeeh and Tasheel services.
• Provide high-quality customer service to ensure client satisfaction, addressing inquiries related to governmental services.
• Maintain up-to-date knowledge of UAE labor laws, employment visa processes, and other relevant government procedures.
• Collaborate with other team members to ensure smooth operations within the Customer Service Happiness department.
• Ensure compliance with all government regulations and policies.
• Manage records, filing, and documentation efficiently.
• Handle any issues or escalations with professionalism and provide timely resolutions.
Qualifications :
• UAE National (Emirati passport holder).
• High school diploma or equivalent; additional certifications in typing or related fields are a plus.
• Minimum 2 years of experience as a typist, preferably within a Tasheel or Tawjeeh center.
• Strong proficiency in both Arabic and English (written and spoken).
• Excellent typing speed and accuracy.
• Strong attention to detail and organizational skills.
• Knowledge of UAE labor and immigration processes is highly preferred.
• Customer-focused with excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.