Job Description

Holiday Inn Hotels & Resorts

Front Office Agent (Russian Speaker)

Job id: 582766

27 Jun 2025

Job Location

United Arab Emirates

Experience

2 to 8 years

Qualification Level

Graduate

Job Function

Secretary / Front Office

Skillset

Front office, customer service

Preferred Jobseekers

Locally available candidates only apply for this job; Jobseekers from any GCC country

Key Responsibilities:

Greet and welcome guests in Russian and English.
Manage guest check-in and check-out procedures efficiently.
Handle guest inquiries and resolve issues promptly.
Maintain reservation systems and update guest information.
Provide information about hotel services and local attractions.
Coordinate with other departments to fulfill guest requests.
Ensure the front desk area is tidy and organized.

Qualifications:

Fluent in Russian and English (both spoken and written).
Previous experience in front office or reception role preferred.
Excellent communication and interpersonal skills.
Strong organizational skills and attention to detail.
Ability to multitask and work under pressure.

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