Responsibilities:
Greet and assist patients and visitors courteously.
Provide information regarding hospital services and procedures.
Handle patient inquiries and resolve complaints professionally.
Manage appointment scheduling and documentation.
Support administrative tasks as needed.
Qualifications:
Bachelor’s degree or diploma in Hospitality, Customer Service, or related field.
Prior experience in a healthcare or service industry preferred.
Excellent communication and interpersonal skills.
Proficiency in English; additional languages are a plus.
Ability to handle high-pressure situations with professionalism.