Responsibilities:
Welcome and greet guests upon arrival
Manage reservations and seating arrangements
Assist in maintaining a smooth flow of guests
Provide menus and answer basic inquiries
Coordinate with service staff to ensure guest satisfaction
Handle customer complaints or concerns professionally
Qualifications:
Previous experience in a hospitality or customer service role (preferred)
Excellent communication and interpersonal skills
Friendly, welcoming, and professional demeanor
Ability to multitask and work under pressure