Job Description

Fitness Company - client of Positions Abroad

Free placement

Fitness Membership Manager

Job id: 584448

10 Jul 2025

Job Location

Muscat, Oman

Experience

2 to 8 years

Qualification Level

High School & Equivalent; Diploma

Job Function

Customer Service / Telecalling
Leisure / Fitness / Luxury

Skillset

friendly, organized, and customer-focused professional looking for an exciting leadership opportunity

Preferred Jobseekers

Jobseekers from any Arab/Middle East country; Jobseekers from any GCC country; Jobseekers from any European countries; Jobseekers from any Asian countries

Are you a friendly, organized, and customer-focused professional looking for an exciting leadership opportunity? We are proud to introduce a new high-performance brand in Muscat, Oman, and we are seeking enthusiastic individuals to lead our Membership Consultants (MC) team.

Position: Fitness Membership Manager
Location: Muscat, Oman

Responsibilities:
• Lead and motivate the Membership Consultant (MC) team to achieve and exceed monthly sales targets and performance metrics.
• Generate and follow up on leads to convert prospective clients into gym members.
• Conduct tours of the gym facilities for potential members, showcasing the unique features and benefits.
• Promote and sell gym memberships, personal training packages, and other services.
• Develop and maintain strong relationships with existing members to encourage retention and referrals.
• Collaborate with the marketing team to implement sales strategies and campaigns.
• Maintain accurate records of sales activities and client interactions.
• Stay updated with the latest fitness trends and offerings to provide knowledgeable information to clients.
• Act as the Manager on Duty during assigned shifts, overseeing daily operations, ensuring exceptional customer service, and addressing any issues that arise promptly and effectively.
• Analyze daily sales reports and performance metrics, and communicate findings and insights to the head office team to ensure alignment and continuous improvement in sales strategies.
• Organize and execute outreach activities, such as community events and partnerships, to increase brand exposure and generate new leads for the gym.
• Develop and manage corporate partnerships and activities to promote gym memberships and services to local businesses and organizations.
• Utilize CRM software to manage customer relationships, track interactions, and optimize member engagement and retention strategies.
• KPI Achievement: Consistently meet or exceed set monthly KPIs, ensuring targets are achieved and performance metrics are monitored and reported effectively.
• MPC Achievement: Ensure all team members consistently meet or exceed set Minimum Performance Criteria (MPC) metrics, monitoring performance closely and implementing strategies to maintain high standards and continuous improvement.
• Member Journey Management: Oversee and enhance the member journey by ensuring seamless onboarding, personalized fitness assessments, and continuous engagement throughout their membership experience to maximize satisfaction and retention.

Requirements:
• Proven experience in a sales leadership role, preferably in the fitness or hospitality industry.
• Strong communication and interpersonal skills.
• Excellent negotiation and persuasion abilities.
• Self-motivated and goal-oriented with a drive to achieve and exceed targets.
• Ability to work effectively both independently and as part of a team.
• Proficiency with CRM software and office applications.
• Passion for fitness and a commitment to promoting a healthy lifestyle.

What We Offer:
• Competitive salary and commission-based incentives.
• Access to our high-performance gym facilities.
• Ongoing professional development and training opportunities.
• A vibrant and supportive team environment.
• Opportunity to be part of a groundbreaking fitness brand.

Company Profile

Positions Abroad is a professional recruitment and selection agency recruiting for the well-known clients around the world and helping them to find the best possible candidates globally for their high paying positions.

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