As a Barista, you will be responsible for preparing and serving high-quality coffee and beverages, providing excellent customer service, and maintaining a clean and welcoming environment for guests. Your role is essential in creating a positive and memorable experience for customers.
Key Responsibilities:
Prepare and serve a variety of coffee and tea beverages accurately and efficiently.
Follow standardized recipes and presentation standards.
Provide friendly, attentive, and personalized customer service.
Maintain cleanliness and organization of the coffee station and dining area.
Handle cash register operations and billing accurately.
Upsell products and promote special offers.
Ensure all equipment is properly maintained and report any malfunctions.
Follow health, safety, and hygiene standards at all times.
Support inventory management by monitoring stock levels and restocking supplies as needed.
Adhere to company policies and procedures.
Qualifications & Skills:
Previous experience as a Barista or in a customer service role preferred.
Knowledge of coffee brewing techniques and equipment.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment.
Basic math skills for cash handling.
Friendly, approachable, and customer-focused attitude.
Flexibility to work early mornings, evenings, weekends, and holidays.