Job Description

Novomed

Medical Receptionist

Job id: 589591

17 Aug 2025

Job Location

Dubai, United Arab Emirates

Experience

1 to 5 years

Qualification Level

Diploma; Graduate

Job Function

Secretary / Front Office

Skillset

Proficiency in MS Office

Preferred Jobseekers

Jobseekers from any country

Medical Receptionist

Job Location : Dubai, UAE

Key Responsibilities:

• Greet patients and visitors in a friendly and professional manner.
• Answer phone calls, schedule appointments, and handle inquiries.
• Verify patient information, update records, and process patient check-ins.
• Manage patient flow and coordinate with medical staff to ensure smooth operations.
• Maintain an organized and welcoming reception area.
• Process insurance claims and ensure accurate billing for services rendered.
• Review patient accounts for discrepancies and resolve billing issues.
• Verify insurance coverage and ensure accurate coding of procedures.
• Follow up on unpaid claims and assist with patient billing inquiries.
• Maintain accurate records of all transactions and insurance communications.
• Assist with financial reports and statements as needed.

Qualifications:

• Proven experience in healthcare setting, with knowledge of front desk operations and medical billing.
• Excellent communication, organizational, and multitasking skills.
• Proficiency in MS Office and software (experience with (Mediware is preferred).
• Strong attention to detail and ability to handle confidential information.
• Friendly, professional demeanor and the ability to work well with patients, medical staff, and insurance providers
• can join immediately or maximum one month.
• Arabic and English speaker

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