We are seeking an ambitious and results-oriented Business Development Manager to join our UAE team and drive client acquisition across the UAE and GCC region. This role is ideal for a professional with a strong B2B sales background, especially in outsourcing and customer support services, who thrives in a client-facing, target-driven environment.
About Us:
We are a leading BPO service provider with over ten years of experience offering customer support, backend operations, tele-sales, lead generation, and digital marketing services to global clients. From inbound/outbound voice solutions to chat/email support and back-office processing, we empower businesses to scale efficiently and reliably.
Position Overview:
The selected candidate will lead business development initiatives across the UAE and GCC, managing the entire sales cycle from prospecting to closure. They will collaborate closely with our India-based operations team to ensure seamless client onboarding and service delivery.
Key Responsibilities:
• Identify and engage potential clients in the UAE/GCC for outsourcing solutions
• Present and sell tailored BPO services, including voice, chat/email support, and back-office processing
• Manage the full sales cycle, from initial prospecting to proposal submission and deal closure
• Build long-term relationships with CXOs, consultants, and key decision-makers
• Work closely with the operations team to ensure smooth client onboarding and service delivery
• Represent the company at industry networking events, trade shows, and conferences
• Meet or exceed monthly and quarterly business development targets
Requirements:
• 5+ years of experience in B2B sales or business development (BPO, ITES, or service industry preferred)
• Strong local UAE network with a track record of closing enterprise deals
• Familiarity with industries such as real estate, finance, consulting, digital marketing, and e-commerce
• Excellent communication, negotiation, and presentation skills
• Self-motivated, consultative, and results-driven approach
• Valid UAE driver’s license and willingness to travel for client meetings
Why Join Us:
• Competitive base salary plus attractive commission structure
• Flexible remote working within the UAE
• Opportunity to lead regional growth and advance into leadership roles
• Support from an experienced delivery team in India
• Exposure to a global client base and high-profile projects