The Insurance Coordinator is responsible for managing insurance claims, verifying coverage, processing documentation, and ensuring seamless communication between clients, insurance providers, and internal teams. The role requires attention to detail, knowledge of insurance policies, and excellent customer service skills.
Key Responsibilities:
Review and verify insurance coverage and policies for clients.
Process insurance claims accurately and efficiently.
Communicate with insurance companies regarding claim status, approvals, and rejections.
Maintain and update client and insurance records in the database.
Assist clients with insurance-related inquiries and provide guidance.
Collaborate with healthcare providers, billing teams, and insurance companies to resolve discrepancies.
Ensure compliance with insurance regulations and company policies.
Prepare reports on claim status and insurance activities.
Stay updated on changes in insurance policies and procedures.
Qualifications:
High school diploma or equivalent; bachelor’s degree preferred.
Proven experience in insurance coordination, claims processing, or related field.
Knowledge of insurance policies, procedures, and regulations.
Proficiency in insurance software and Microsoft Office Suite.
Strong organizational and multitasking skills.
Excellent communication and interpersonal skills.
Attention to detail and problem-solving abilities.