The F&B Service Attendant is responsible for providing excellent customer service to guests, ensuring a memorable dining experience. They assist in serving food and beverages, maintaining cleanliness, and adhering to quality standards and safety protocols.
Key Responsibilities:
Greet and welcome guests warmly upon arrival.
Take accurate food and beverage orders from guests.
Serve food, beverages, and other amenities promptly and professionally.
Ensure the presentation and quality of all served items meet company standards.
Assist in setting up tables, cleaning, and maintaining the cleanliness of the dining area.
Handle guest inquiries and resolve complaints efficiently.
Follow health and safety regulations, including hygiene and sanitation standards.
Collaborate with kitchen and bar staff to ensure smooth service.
Manage billing and payments accurately.
Uphold the company’s policies and uphold excellent customer service standards.
Qualifications:
High School diploma or equivalent.
Prior experience in a similar role is preferred but not mandatory.
Good communication and interpersonal skills.
Ability to work in a fast-paced environment.
Customer-focused attitude.
Basic knowledge of food and beverage service etiquette.