Job Description

DP world

Senior Executive - Quality & Support

Job id: 597710

16 Oct 2025

Job Location

United Arab Emirates

Experience

8 to 15 years

Qualification Level

Graduate; Post Graduate

Job Function

IT - Software
Quality / Testing

Skillset

Develop, implement, and maintain SharePoint sites and Power BI dashboards

Preferred Jobseekers

Jobseekers from any country

KEY RESPONSIBILITY

1.CAFM System Management: Oversee maintenance, updates, and optimization of the CAFM system to ensure accuracy, reliability, and compliance with organizational standards.

2.IoT Operations & Upkeep: Manage IoT devices and infrastructure, ensuring proper integration, monitoring, and consistent functionality.

3.Support in Digital Solutions: Assist in the design, implementation, and maintenance of APM digital platforms to improve operational efficiency and data-driven decision-making.

4.Utility Bill Management Solution (UBMS): Manage and optimize UBMS processes, ensuring accurate utility tracking, reporting, and cost management.

5.SharePoint & Power BI Support: Develop, implement, and maintain SharePoint sites and Power BI dashboards for reporting, performance monitoring, and management insights.

6.Performance Reporting: Prepare, analyze, and present performance management reports, including service provider performance, to track KPIs, measure service delivery effectiveness, and identify areas for improvement.

7.System Functionality Monitoring: Evaluate system performance to ensure alignment with operational goals, recommending upgrades or adjustments for improved efficiency.

8.Compliance & ISO 9001: Ensure organizational processes and documentation comply with ISO 9001 standards and internal policies, supporting audits and continuous improvement initiatives.

9.Team Support & Development: Assist in training, motivation, and performance evaluation of team members, fostering a culture of accountability and continuous improvement.

10.Project & System Implementation Support: Assist in implementing and improving system solutions, coordinating with IT and relevant teams for smooth deployment.

11.Process Improvement: Lead initiatives to enhance operational efficiency, service quality, and organizational effectiveness.

12.Ad Hoc Responsibilities: Manage departmental initiatives and additional tasks as required to support strategic objectives

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