Requirements:
Must have 4 to 5 year experience in IT Support
Provide first-level technical support via phone, email, chat, remote or in person
Troubleshoot and resolve basic hardware, software and network issues on windows / Macos platforms
Hands on working knoweldge on active directory operations such as user creation, DNS, DHCP record updates
Microsoft Exchange, Sharepoint, Onedrive and Teams Support
Preferred Immediate Joiners