Responsibilities:
Supervise and coordinate the activities of the waiting staff to ensure timely and efficient service
Greet and assist guests, ensuring a high standard of customer service
Assign duties and manage staff shifts, breaks, and rotations
Train and mentor junior wait staff on service standards, table etiquette, and menu knowledge
Monitor food and beverage quality, presentation, and service timing
Handle customer complaints professionally and resolve issues promptly
Assist in inventory management, including ordering and stocking of supplies
Ensure compliance with health, hygiene, and safety standards
Collaborate with chefs, bartenders, and management to enhance service delivery
Maintain cleanliness and organization of the dining area