Responsibilities:
Supervise and guide team members to achieve operational goals
Monitor workflow and ensure tasks are completed on time and accurately
Provide training, coaching, and performance feedback to staff
Maintain quality, safety, and compliance standards in operations
Address and resolve any team or operational issues promptly
Prepare reports on team performance, productivity, and operational metrics
Coordinate with management and other departments for smooth operations
Implement company policies and procedures within the team
Motivate and maintain a positive and productive work environment
Qualification:
Minimum: Higher Secondary / Diploma / Graduate (depending on the industry and company requirements)
Relevant certifications or training in supervision, team management, or the specific field is a plus