Requirements:
Strong communication, negotiation, and interpersonal skills
Proactive and client-focused with problem-solving abilities
Ability to manage multiple accounts and meet deadlines
Familiarity with CRM tools and reporting
Analytical skills to monitor account performance and trends
Responsibilities:
Manage and maintain relationships with assigned clients
Serve as the primary point of contact for client inquiries and issues
Understand client needs and propose solutions to enhance satisfaction
Monitor account performance, sales, and profitability
Prepare reports and presentations for clients and internal management
Coordinate with internal teams (sales, operations, marketing) to ensure service delivery
Identify opportunities for account growth and upselling