Front Office Supervisor
Job Location : Dubai, United Arab Emirates
Key Requirements :
• Minimum 3 years of experience in a Front Office or Front Desk supervisory role within the hotel or hospitality industry
• Strong knowledge of front office operations, guest service standards, and hotel procedures
• Proficiency in hotel Property Management Systems (PMS)
• Proven leadership skills with the ability to supervise, train, and motivate front office team members
• Excellent guest handling skills with the ability to resolve complaints and issues professionally and efficiently
• Strong communication skills in English (written and spoken); additional languages are an advantage
• Ability to coordinate effectively with Housekeeping, F&B, Engineering, and other departments
• Well-organized, detail-oriented, and able to manage multiple tasks in a fast-paced hotel environment
• Flexible to work shifts, weekends, and public holidays as per operational requirements
• Must be currently based in the UAE