System Administration & Maintenance
Install, configure, and upgrade SAP systems (ECC, S/4HANA, BW, etc.).
Perform system copies, refreshes, and client administration.
Apply SAP patches, kernel upgrades, and support packages.
Manage SAP transports using Transport Management System (TMS).
Performance Monitoring & Tuning
Monitor system health, performance, and availability.
Analyze and resolve performance bottlenecks.
Optimize database and application server performance.
User & Security Administration
Manage users, roles, authorizations, and profiles.
Ensure compliance with security policies.
Perform regular security audits and vulnerability checks.
Backup, Recovery & Disaster Recovery (DR)
Plan and execute backup and recovery strategies.
Support disaster recovery and business continuity planning.
Perform regular restore tests.
System Integration
Manage RFCs, interfaces, and middleware connections.
Support SAP integration with third-party systems.
Configure SAP routers, web dispatchers, and load balancers.
Troubleshooting & Support
Provide Level 2/Level 3 support for SAP technical issues.
Analyze dumps, logs, and traces.
Work closely with functional teams and developers.
HANA Administration (if applicable)
Monitor HANA database performance.
Manage memory, disk, and CPU usage.
Perform HANA backups, restores, and upgrades.
Documentation & Compliance
Maintain comprehensive system documentation.
Follow ITIL processes (incident, problem, change management).
Ensure audit readiness and compliance.
Personal Skills
Strong problem-solving skills.
Excellent communication abilities.
Ability to work under pressure.
Effective time management.
Strong documentation skills.
Team collaboration and interpersonal skills.
Technical Skills
Proven problem-solving capabilities in SAP environments.
Excellent communication skills.
Ability to work efficiently under pressure.
Strong time management skills.
Documentation and record-keeping expertise.
Collaborative team player with technical proficiency.
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