Job Description

Client Care Specialist – Financial Client Services

Sahm Capital

Job ID: 619107

10 Mar 2026

Job ID: 619107

10 Mar 2026

Job Location

United Arab Emirates

Experience

2 to 5 years

Qualification Level

Graduate; MBA / Management Post Graduates; CA / CS / CFA / All Professional Finance Degrees

Job Function

Accounts / Tax / CS / Audit / Finance
Banking / Financial Services
Corporate Planning / Consulting

Skillset

Client Relationship Management , Financial Services Knowledge

Preferred Jobseekers

Jobseekers from any country

Key Responsibilities:
Provide professional support to clients through various communication channels
Address client inquiries, service requests, and account-related questions in a timely manner
Maintain accurate records of client communications and service interactions
Ensure client service standards and regulatory guidelines are followed during all interactions
Coordinate with internal teams to resolve client issues and service requests
Maintain professionalism and confidentiality when handling client data and financial information
Assist in improving customer experience processes and service quality standards
Support the organization in maintaining strong client relationships and service satisfaction

Requirements & Qualifications:
Education
Bachelor’s degree in Business Administration, Finance, Economics, or a related field (preferred)

Experience
Experience in customer service, financial client support, or banking services is preferred

Certifications
CME-1 Certification (Mandatory)

Technical Skills
Basic knowledge of financial markets or financial services environments
Familiarity with client service platforms or CRM systems is an advantage
Language Requirements
Fluent English (Preferred)

Soft Skills
Strong communication and interpersonal skills
Professional conduct and client-focused mindset
Strong attention to detail and service quality
Ability to manage multiple client inquiries efficiently

Salary, Benefits & Career Growth
Average Market Salary (Estimated):
SAR 6,000 – SAR 9,000 per month (based on Client Service Specialists in Saudi Arabia’s financial services sector)

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